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39 Pine Labs Jobs

Desktop Support Engineer - (Pinelabs- Mosambee)

0-2 years

₹ 1 - 2.75L/yr

Mumbai

2 vacancies

Desktop Support Engineer - (Pinelabs- Mosambee)

Pine Labs

posted 1d ago

Job Description


Max In-hand salary: 22K


We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.



Role & responsibilities

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the clients location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.
  • Coach and guide team members in Agile frameworks to drive results/performance

Preferred candidate profile

  • Bachelors degree or information technology. Experience 1-3+ years
  • Proven work experience as a desktop support engineer or support technician
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
  • Knowledge of popular operating systems, software applications, and remote connection systems.
  • Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary



Employment Type: Full Time, Permanent

Read full job description

Prepare for Desktop Support Engineer roles with real interview advice

Top Pine Labs Desktop Support Engineer Interview Questions

Q1. How to manage a client who is upset with the ongoing project
Q2. What is PL/SQL, and what is a cursor, including their lifecycle?
Q3. What is the SQL query to find the 5th highest salary?
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What people at Pine Labs are saying

Desktop Support Engineer salary at Pine Labs

reported by 2 employees with 1-5 years exp.
₹2.9 L/yr - ₹3.7 L/yr
24% more than the average Desktop Support Engineer Salary in India
View more details

What Pine Labs employees are saying about work life

based on 1.3k employees
64%
53%
47%
97%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Pine Labs Benefits

Submitted by Company
Flexible schedule
Competitive compensation
Insurance benefits
Submitted by Employees
Health Insurance
Job Training
Work From Home
Team Outings
Cafeteria
Soft Skill Training +6 more
View more benefits

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