Analyst II - Operations

Role Proficiency:

Perform independent analysis research and find resolution of business problems

Outcomes:

1. Work independently with cross functional teams to gather and analyse information and recommend solutions
2. Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and enable solutions
3. Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes
4. Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
5. Independently direct the implementation of small projects
6. Develop and maintain performance reports and consult with management about format distribution and purpose
7. Recognize and maintain confidential information
8. Mentor team to achieve defined goals

Measures of Outcomes:

1. # of Project implementations
2. Quality of research and analysis
3. # of solutions implemented
4. # of new systems or processes implemented
5. Accuracy of reporting and MIS

Outputs Expected:

Operations :

1. Collect and analyze information on specific business problems or procedures
   recommend and develop solutions
   as required
2. Review management reports and make specific suggestions
   recommendations actions based on the report

Project/ Schedule Management:

1. Plan and manage multiple small projects/ modules as defined within UST
2. Identify risks and mitigation strategies and implement the same to manage simple
   small projects/ modules
3. Identify options to Fast track the schedule and plan to implement the same
4. Estimate the work
   plan and track the activities closely and report the progress on a regular basis

Team Management:

1. Provide feedback and enable the team to perform independently and grow

Skill Examples:

1. Strong analytical and problem solving skills
2. Must be a self-starter and quick learner
3. Ability to work in a team environment
4. Strong written and oral communication skills
5. Ability to handle pressure and setbacks
6. Adaptability
7. Ability to meet deadlines and manage multiple priorities

Knowledge Examples:

• PMP certification or UST internal equivalent certification
  1. Good understanding of IT industry
  2. Experience with MS Word Excel PowerPoint and MS Visio. MS Project
  
  
  Additional Comments:

  Mandatory Skills: PMO Management, Project Coordination, verbal communication, financial management, Project Monitoring, scope management, project planning Skill to Evaluate: PMO Management, Project Coordination, verbal communication, financial management, Project Monitoring, scope management, project planning Experience: 8 to 10 Years Location: Bengaluru We are looking for a detail-oriented and strategic professional to join our team as a [PMO Manager/Analyst]. The ideal candidate will lead and enhance our Project Management Office by establishing frameworks, driving project governance, and ensuring successful project delivery. This is a critical role that connects organizational objectives with project execution excellence. Strategic Thinking: Ability to align PMO objectives with organizational goals and provide insights for business decisions. Leadership and Influence: Capability to lead without authority, influencing stakeholders and team members. Data Analysis and Reporting: Skills to analyze project metrics, create dashboards, and generate insights from data. Communication: Strong verbal and written communication skills to present information to executives, stakeholders, and teams. Change Management: Expertise in managing transitions, introducing tools, and fostering a culture that embraces PMO practices. Problem-Solving Skills: Ability to address complex challenges with practical, effective solutions. Collaboration: Strong ability to work across departments and with diverse teams. Attention to Detail: Ensuring that plans, reports, and processes are accurate and reliable. Adaptability: Ability to thrive in dynamic and fast-paced environments. Establish and manage PMO processes, policies, and tools to ensure consistent project delivery. Develop governance structures to monitor project performance and compliance. Oversee project portfolios, ensuring alignment with strategic goals. Track, analyze, and report project performance using KPIs and dashboards. Act as a liaison between project teams and executive stakeholders, providing status updates and actionable insights. Facilitate cross-functional collaboration and resolve project roadblocks. Standardize project documentation and reporting templates. Oversee project costs and ensure finances are well managed Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register Provide Project planning, Milestone management, Scope management, Resource forecasting; Financial Management; Change Management across the project portfolio Prepare regular status reporting for the engagement leadership Closely work with PM/PL to complete all the above mentioned tasks Education Qualificaiton: BE/BTech or Masters Roles Responsibilities: Strategic Thinking: Ability to align PMO objectives with organizational goals and provide insights for business decisions. Leadership and Influence: Capability to lead without authority, influencing stakeholders and team members. Data Analysis and Reporting: Skills to analyze project metrics, create dashboards, and generate insights from data. Communication: Strong verbal and written communication skills to present information to executives, stakeholders, and teams. Change Management: Expertise in managing transitions, introducing tools, and fostering a culture that embraces PMO practices. Problem-Solving Skills: Ability to address complex challenges with practical, effective solutions. Collaboration: Strong ability to work across departments and with diverse teams. Attention to Detail: Ensuring that plans, reports, and processes are accurate and reliable. Adaptability: Ability to thrive in dynamic and fast-paced environments. Establish and manage PMO processes, policies, and tools to ensure consistent project delivery. Develop governance structures to monitor project performance and compliance. Oversee project portfolios, ensuring alignment with strategic goals. Track, analyze, and report project performance using KPIs and dashboards. Act as a liaison between project teams and executive stakeholders, providing status updates and actionable insights. Facilitate cross-functional collaboration and resolve project roadblocks. Standardize project documentation and reporting templates. Oversee project costs and ensure finances are well managed Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register Provide Project planning, Milestone management, Scope management, Resource forecasting; Financial Management; Change Management across the project portfolio Prepare regular status reporting for the engagement leadership Closely work with PM/PL to complete all the above mentioned tasks