Developer III

Develop applications in assigned area of responsibility on ERP/CRM systems with minimal guidance from a Lead Developer

Outcomes:

1. Work with project team to develop unit test and document small and medium complex level programs as needed for the projects
2. Follows the best practises set by the project requirements.
3. Perform other duties as assigned or requested
4. Code debug test and document; communicate product/component/feature during development stages.
5. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
6. Learn technology business domain system domain individually and as recommended by the project/account
7. Define/review technical requirements based on user stories.
8. Mentor new team members
9. Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
10. Identify the problem patterns and improve the technical design of the application/system
11. Suggest appropriate technical options for development such as reusing improving or reconfiguration of existing components
12. Set goals in NorthStar measure progress timely and update accordingly

Measures of Outcomes:

1. Completion of applicable technical/domain certifications
2. Adherence to coding standards set by ERP/CRM Practice
3. Number of mandatory training requirements (technology/industry specific training programs and UST mandatory trainings)
4. Reduction of reoccurrence of known defects
5. Quick turnaround of production bugs
6. Number of post delivery defects
7. Adhere to SLAs where applicable (if supporting)
8. Resource billability throughout the year
9. Number of positive feedback from managers or leads
10. Number of small requirements solutioned and implemented

Outputs Expected:

Requirement:

1. Understand the requirements/user stories

Estimate:

1. Estimate time
   effort
   and resource dependence for ones own work and for others work
   including modules. Follow scrum ceremonies.

Design:

1. Understand the design/LLD and link it to requirements/user stories

Configuration and Coding::

1. Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.

Test:

1. Create unit test plan for assigned requirements
   and conduct unit testing.
2. Test class coverage above 95%.

Code Review:

1. Participate in code reviews with Tech Lead
2. Interact with client for technical discussions under supervision

Manage Defects:

1. Perform defect RCA and mitigation

Manage Project:

1. Manage module level activities

Document:

1. Create documentation for own work as well as perform peer review of documentation of others work
2. Create deployment related documents.

Analysis:

1. Perform analysis as required and directed by the supervisor

Status Reporting:

1. Report status of tasks assigned
2. Comply with project related reporting standards and process

Manage knowledge:

1. Contribute project related documents
   share point
   libraries
   client universities

Release:

1. Follow release process

Domain relevance:

1. Develop feature / component with good understanding of the business problem being addressed

Client Interactions:

1. Effectively interact with customers and articulate their inputs

Mentoring:

1. Mentor junior developers on the team

Skill Examples:

1. Ability to debug and do RCA for any defects reported by testing team
2. Explain and communicate the design / development to the customer
3. Understand the application/feature/component design and develop the same in accordance with user stories/requirements
4. Perform and evaluate test results against product specifications
5. Develop user interfaces business software components and embedded software components
6. Manage and guarantee high levels of cohesion and quality
7. Estimate effort time required for own work
8. Perform and evaluate test in the customer or target environment
9. Work in a team environment
10. Good written and verbal communication abilities
11. Proactively ask for and offer help
12. A quick learner who can adapt to learning new technologies relevant to ERP/CRM.
13. Experience in researching production system issues
14. Able to work closely with client to convert production issues to solutions and suggest options
15. Ability to advise on best practices and approaches to the team and client
16. Experience in creating and maintaining configuration steps like Sandbox refresh activities.
17. Ability to prepare test data and steps for unit integration and production testing as per project needs.
18. Strong and effective written and verbal communication skills

Knowledge Examples:

• Knowledge of various ERP/CRM cloud platform features and automations.
  1. Thorough knowledge of coding best practices and understanding the limitations of coding.
  2. Experience using data loading tools.
  3. Experience on production deployment and solving deployment errors.
  4. Knowledge of Agile Methods - Scrum and Kanban
  
  

  Band - A3; 1 Lead Software Engineer - Marketing Cloud - Exp 5+ Years in Salesforce Development As part of the development team and as a Salesforce Lead, you will have the opportunity to take ownership and drive the delivery of high-profile business solutions. In addition, you would: Develop and maintain Salesforce solutions using Lightning Web Components (LWC), Apex, triggers, asynchronous Apex, and batch jobs. Perform API integrations, ensuring seamless data flow between Salesforce and other systems. Configure Salesforce components such as flows, email integrations, roles, sharing rules, and security models. Implement and manage Salesforce licensing models and ensure compliance with organizational requirements. Design and implement scalable and efficient solutions in Marketing Cloud. Lead and mentor a team of Salesforce developers and administrators to ensure successful project delivery. Ensure the Salesforce applications are aligned with best practices, security standards, and organizational goals. Provide thought leadership in solution design, ensuring scalability, performance, and high availability of Salesforce applications. Who are we looking for? 5+ years of experience in Salesforce development and leading teams. Strong expertise in Lightning Web Components (LWC), Apex, triggers, and asynchronous Apex (batch jobs, future methods, queueable classes). Must have hands-on experience with Salesforce API integrations (REST, SOAP, etc. ). Proficiency in Salesforce configuration: flows, email integrations, roles, sharing rules, and security models. Proven experience working with Marketing Cloud. Experience using FormAssembly is a plus. Knowledge of DevOps tools like GitHub, GearSet, and CI/CD pipelines is a plus. Demonstrated ability to lead a team of developers and administrators. Strong expertise in deployment processes and implementing scalable, secure Salesforce applications. Salesforce certifications such as Platform Developer I, Platform Developer II are highly desirable. Experience with Agile/Scrum methodologies are highly desirable.