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169 PhonePe Jobs
Risk Investigator, T&S Ops
PhonePe
·
2-3 years
₹ 5 - 6.5L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Risk Investigator, T&S Ops
PhonePe
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About PhonePe Group:
Culture
The PhonePe Fraud Risk Operations team is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. If your dream is to build processes and tools that would impact millions of customers, partnering with some of the best minds and executing on your dreams with purpose and speed, join us!
The Key to success in this role is the ability to understand the team s vision and raise the bar on the job core responsibilities of Operate, Continuous Improvement, Communicate and People Development.
The incumbent is required to demonstrate strong performance in the following areas:
- Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers accounts
- Work with data to understand patterns and anti- patterns to determine risk activity ranging from fraud, AML, identity theft, KYC, and non-compliant activity per RBI.
- Proactively identifying fraud risks and assessing the adequacy of controls to manage such risks, including recommending enhanced or additional controls
- Working with support areas such as operations, finance, settlements, risk analytics, compliance and technology in ensuring a high level of control is maintained
- Proactive in identifying and following up on anomalies/areas of concern
- Identify fraud patterns through the monitoring of high-risk user and merchants
- Contribute to the creation of fraud rules by providing analytical data to support decisions
- Monitor fraud alerts daily and take necessary action to protect customers.
- Daily updates on any new fraud trends to senior management.
- Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with stakeholders.
.
Role Requirements:
- Minimum of 2-3 years of relevant experience in risk operations or fraud investigations or fraud risk analytics.
- Proven experience across the domain of Risk management Fraud.
- Strong oral and written communication skills
- Team player; ability to build relationships at all levels internally and externally
- Education qualification - Any graduate/PG
- Ability to work independently and to liaise with other departments and coordinate with various stakeholders.
- Has and added advantage if CFE
- Basic working knowledge of MS Office, SQL
PhonePe Full Time Employee Benefits
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Mobile Broadband Reimbursements, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe
on our blog
.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Risk Investigator roles with real interview advice
People are getting interviews at PhonePe through
People are getting interviews through
(based on 186 PhonePe interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
31%
19%
16%
10%
7%
4%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at PhonePe are saying
Rating based on 5 Risk Investigator
reviews
Anonymous · Security / Fraud
in Bangalore / Bengaluru
Likes
The overall opportunities are good in terms of learning and growth.
Dislikes
Notice period is of 2 months and no buyouts or negotiation happens even for L1 jobs.
Read 5 reviewsRisk Investigator salary at PhonePe
reported by
10
employees
with 1-5
years exp.
₹4.8
L/yr - ₹10
L/yr
86%
more
than the average Risk Investigator Salary in India
View more details
What PhonePe employees are saying about work life
based on 2.1k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
PhonePe Benefits
Health Insurance 
Job Training 
Team Outings 
Work From Home 
Soft Skill Training 
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