Assistant Manager - Services

Department / Division

Operations

External Interface

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

Retailers Store Managers

Outsourced Agencies Facility Managers, Supervisors

Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC

Government/ regulatory bodies

Vendors/ contractors

Minimum Qualification

(i.e education, training etc.)

BE Electrical /Diploma in Electrical

Minimum Experience

5 6 years of experience in Engineering; with at least 2 - 3 years in retail/real estate industry

Special Skills/Attributes

(required for performing the job effectively)

Sound understanding of electrical engineering equipment and systems

Knowledge of infrastructure installations

Knowledge of electrical maintenance policies and processes

Overall Purpose/Objective

Of the job

Responsible for implementation of the maintenance strategy across all the electrical equipment / systems within the property and adherence to preventive maintenance schedules and timely resolution of retailer issues

Key Responsibilities

(List major responsibilities, that you have, to achieve the key objectives)

Obtain proper handover from the Project team in terms of understanding of infrastructure installations, safety standards of equipment s and conduct thorough checks of all equipment s/ systems post installation

Formulate a planned preventive maintenance schedule (PPM) for all electrical equipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual

Ensure that all the necessary log-books/ daily checklists are filled in on time and record the snags for all key electrical/systems equipments

Undertake breakdown maintenance after determining the causes for breakdown and resolve the same in minimum time

Undertake daily inspection of the escalator and elevator equipment/ systems across the property to check its physical condition and functioning

Supervise the checks of equipment/ systems carried out by the outsourced staff and review the checklists obtained from them

Prepare a daily list of the checks that need to be carried out on the various equipment/ systems with their frequency (daily/ weekly/ monthly/ quarterly etc.) based on the equipment manual

Manage the deployment of outsourced staff, in coordination with Chief Engineer, in order to ensure that all the critical equipment/ areas are adequately manned

Schedule inspection of major equipments in such a way that each equipment will be checked at least once in a month viz. Chillers, Pumps, Escalators, Elevators, Diesel Generators, HT & LT Panels, Electrical Rooms, Sewage Treatment Plant, Reverse Osmosis Plant etc.

Provide necessary support to the retailers in timely and effectively resolving their issues pertaining to engineering/ technical such as power supply, lighting, sound systems etc

Identify the agencies for the purpose of Annual Maintenance Contract (AMC) and define scope of work for them based on the areas to be covered and services to be provided

Check and verify bills raised for any maintenance work undertaken within the property through job orders/ contractors

Track the CAM expenses and provide the consumption figures for utilities (i.e. HVAC, water etc.) to the Finance team so as to support them in billing the common area expenses to the respective retailers

Liaise with government/ regulatory bodies (such as Power Company, Fire department) and/ or their representatives such as lift supervisor, electrical inspector etc. to obtain the necessary licenses/permissions, etc

Minimum Qualification

(i.e education, training etc.)

BE Electrical /Diploma in Electrical