Assistant Manager Service

10+ Assistant Manager Service Interview Questions and Answers

Updated 1 Dec 2024
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Q1. How do you check vibration of airend and at what points and also tell me its standard? How much vibration value should be allowable to run the machine.?

Ans.

To check vibration of airend, use a vibration meter at specific points. Standard varies by manufacturer. Allowable vibration value depends on machine type and application.

  • Use a vibration meter to check vibration of airend

  • Check vibration at specific points as per manufacturer's instructions

  • Standard for allowable vibration varies by manufacturer

  • Allowable vibration value depends on machine type and application

Q2. How will you manage inventory for After sales support of 100% imported product?

Ans.

I will implement a robust inventory management system with real-time tracking and forecasting.

  • Implement a centralized inventory management system

  • Track inventory levels in real-time

  • Forecast demand and adjust inventory levels accordingly

  • Maintain good relationships with suppliers to ensure timely delivery

  • Regularly review inventory data to identify trends and make informed decisions

  • Implement a system for returns and exchanges

  • Train staff on inventory management best practices

Q3. What is the Compressor installation and commissioning procedure?

Ans.

The compressor installation and commissioning procedure involves several steps to ensure proper functioning and efficiency.

  • Prepare the site for installation by ensuring a suitable foundation and proper ventilation.

  • Position the compressor unit and connect it to the power supply.

  • Install the necessary piping and connections for air intake and discharge.

  • Check and adjust the oil level and ensure proper lubrication.

  • Perform a thorough inspection of all components and connections for...read more

Q4. If compressor trips with high temperature then what will be check points to resolve the issue?

Ans.

Check refrigerant level, condenser coil, fan motor, and thermostat.

  • Check refrigerant level and add if necessary.

  • Clean condenser coil and ensure proper airflow.

  • Check fan motor for proper functioning.

  • Check thermostat and adjust if necessary.

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Q5. What are the key elements of airend and how much gap should be there in screw elements?

Ans.

The key elements of airend are rotors, bearings, seals, and housing. The gap between screw elements should be 0.1-0.3mm.

  • Airend consists of rotors, bearings, seals, and housing.

  • Rotors are the main components that compress the air.

  • Bearings support the rotors and reduce friction.

  • Seals prevent air leakage and maintain efficiency.

  • Housing encloses the airend and provides structural support.

  • The gap between screw elements should be 0.1-0.3mm for optimal performance.

Q6. If compressor trips with high ampere then what will be check points to resolve the issue?

Ans.

The check points to resolve the issue of a compressor tripping with high ampere.

  • Check the electrical connections for loose or damaged wires

  • Inspect the compressor motor for any signs of overheating or damage

  • Verify that the compressor is receiving the correct voltage

  • Check the refrigerant levels and ensure they are within the specified range

  • Inspect the condenser coils for any blockages or dirt buildup

  • Check the compressor's overload protection device

  • Inspect the compressor's start...read more

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Q7. What are the parameters should be checked during testing of the compressor?

Ans.

Parameters to check during compressor testing

  • Check the suction and discharge pressure

  • Check the oil level and quality

  • Check the motor amperage and voltage

  • Check for any abnormal noise or vibration

  • Check the refrigerant charge level

  • Check the condenser and evaporator coils for cleanliness

  • Check the compressor's temperature

  • Check the compressor's oil pressure

  • Check the compressor's discharge temperature

Q8. What are the checkpoints before first start of machine?

Ans.

Checkpoints before first start of machine

  • Inspect machine for any damage or missing parts

  • Ensure all safety guards and devices are in place and functioning properly

  • Check oil and fluid levels and fill as necessary

  • Verify proper electrical connections and grounding

  • Perform a test run to ensure proper operation

  • Train operators on safe and proper use of the machine

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Q9. How you will maintain the spare parts for providing Fast & Efficient Service.

Ans.

To maintain spare parts for fast & efficient service, I will implement a robust inventory management system and establish relationships with reliable suppliers.

  • Implement a computerized inventory management system to track spare parts usage and reorder levels

  • Regularly conduct audits to ensure accurate inventory counts and identify any shortages

  • Establish relationships with multiple reliable suppliers to ensure quick access to spare parts

  • Create a system for prioritizing critical...read more

Q10. What are the compressor testing standards?

Ans.

Compressor testing standards ensure the quality and performance of compressors.

  • Compressor testing standards vary depending on the type of compressor and its intended use.

  • Some common testing standards include ASME PTC 10 for centrifugal compressors and API 617 for axial and centrifugal compressors.

  • Testing may include performance testing, vibration testing, and noise testing.

  • Compressor manufacturers may also have their own internal testing standards.

  • Testing is important to ensu...read more

Q11. If There is load of 1500Amps in LT side what is the load at HT side of 33KV

Ans.

The load at the HT side of 33KV cannot be determined solely based on the load at the LT side of 1500Amps.

  • The load at the HT side depends on various factors such as power factor, voltage drop, and transformer efficiency.

  • To calculate the load at the HT side, additional information like power factor and transformer efficiency is required.

  • The load at the HT side can be estimated using the formula: HT Load = LT Load * (LT Voltage / HT Voltage) * (HT Current / LT Current).

Q12. How to handle the Team for complaint Management.

Ans.

Handle team for complaint management by setting clear expectations, providing training, offering support, and implementing a structured process.

  • Set clear expectations for handling complaints

  • Provide training on effective complaint resolution techniques

  • Offer support and guidance to team members dealing with difficult complaints

  • Implement a structured process for logging, investigating, and resolving complaints

  • Encourage open communication within the team to share best practices a...read more

Q13. What is warranty claim procedure?

Ans.

Warranty claim procedure is the process of making a claim for repair or replacement of a product covered under warranty.

  • The customer contacts the manufacturer or seller to initiate the claim process.

  • The customer provides proof of purchase and details of the issue with the product.

  • The manufacturer or seller may request additional information or inspection of the product.

  • If the claim is approved, the manufacturer or seller will repair or replace the product.

  • If the claim is deni...read more

Q14. Weighing systems working principle and death details.

Ans.

Weighing systems work based on the principle of measuring the force exerted by an object due to gravity, and death details are not relevant to this topic.

  • Weighing systems measure the force exerted by an object due to gravity to determine its weight.

  • Common types of weighing systems include balance scales, spring scales, and electronic scales.

  • Death details are not related to the working principle of weighing systems.

Q15. Problem solving approach taken in previous roles

Ans.

I approach problem-solving by identifying the root cause and brainstorming solutions.

  • I gather all relevant information and analyze it thoroughly

  • I prioritize the issues and focus on the most critical ones first

  • I involve the team and encourage their input and ideas

  • I test and evaluate potential solutions before implementing them

  • For example, when I worked as a customer service representative, I received a high volume of complaints about a particular product. I investigated the is...read more

Q16. What is ATS system and explain in brief

Ans.

ATS system stands for Applicant Tracking System, a software used by employers to manage job applications and track candidates throughout the hiring process.

  • Automates the recruitment process by sorting and filtering resumes based on specific criteria

  • Helps recruiters save time and streamline the hiring process

  • Allows for easy communication with candidates and scheduling interviews

  • Examples of popular ATS systems include Taleo, Greenhouse, and iCIMS

Q17. Working principle of air Compressor

Ans.

Air compressor works by compressing air to increase its pressure, which can then be used for various applications.

  • Air is drawn into the compressor through an intake valve

  • The air is then compressed using a piston or rotating impeller

  • Compressed air is stored in a tank or released directly for use

  • Examples include pneumatic tools, HVAC systems, and industrial processes

Q18. 15 years experience two wheeler service center

Ans.

I have 15 years of experience working in a two-wheeler service center.

  • I have extensive knowledge of servicing various types of two-wheelers such as motorcycles and scooters.

  • I am familiar with diagnosing and repairing common issues related to engines, brakes, suspension, and electrical systems.

  • I have managed a team of technicians and ensured timely completion of service tasks.

  • I have experience in interacting with customers, providing estimates, and explaining service recommend...read more

Q19. What is OBD2 terminology

Ans.

OBD2 terminology refers to the standardized system used for onboard diagnostics in vehicles.

  • OBD2 stands for On-Board Diagnostics 2

  • It is a system used to monitor the performance of a vehicle's engine and other essential systems

  • Common OBD2 terms include DTC (Diagnostic Trouble Code), MIL (Malfunction Indicator Lamp), and PID (Parameter ID)

  • OBD2 scanners are used to retrieve diagnostic information from a vehicle's computer system

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