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Remote Service Engineer
Philips
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Remotely support activities like security patching, proactive monitoring of our products bring support-services thinking and mind-set into all aspects of problem escalations
- Build partnership with end customer (wherever applicable)
- Good understanding on Information technology components
- Analyzing and troubleshooting Operating Systems issues quickly and effectively
- Willingness to work in shifts and 24/7 model.
- Be aware of the latest technical organizational developments and their relevance to the business
Services and Solutions Delivery team part of Clinical Informatics business defining and shaping proactive remote serviceability capabilities to provide best customer experience as part of our overall Philips continuum of patient care. You have the opportunity to serve our customers of Philips by Proactively monitoring their install base and security patching in timely manner.
- Operating Systems, tools Applications
- IT tools familiarity and work experience
- Good knowledge on below OS - Troubleshooting
- Client/Server OS Troubleshooting experience
- File system (NTFS),
- Microsoft Message Queuing
- Good knowledge on industry standard virtualization technology (VMware, Microsoft Hyper-V etc.)VMware, etc
- User of remote tools - RDP/Terminal Services and VNC etc.
- Experience with imaging software
- Good knowledge on MS SQL - Configuration troubleshooting
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- Excellent communication skills
- Exhibits good listening and comprehension
- Prepare clear and concise written communications
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- Exposure to direct interactions with end customers
Employment Type: Full Time, Permanent
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What people at Philips are saying
Rating based on 7 Service Engineer
reviews
Anonymous · Production, Manufacturing & Engineering
in Pune
I used to like hybrid work(3 days/week). Used to like the flexibility and internal movement opportunities.
Consistent push to come to office for more than 3 days. No skill development, only on the job learning. No global site exposure. Relocation is also not available nowadays to move to sites outside India. Fear of job security is seen owing to business conditions.
- Skill development - Poor+2 more
Service Engineer salary at Philips
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Philips Bangalore / Bengaluru Office Location
Bangalore - 560045
