Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
Job Summary
He / She should be Atlassian Cloud Certified with 8+ years of hands-on experience in the Administration Configuration and Maintenance, of Atlassian suite in various vertices like (installation, deployment, configuration, migration, upgrades, patching, provisioning, server management etc..) on multiple environments (MAC, Windows, and Linux).
What youll do
Manage and Configure Various Atlassian Tools like JIRA, Confluence, Crowd, Bamboo and Bitbucket in the organization.
Expertise in Atlassian tools consolidations that involve Jira/Confluence server/cloud migrations and upgrades.
Created Customized Dashboards, and JQL Filters and used them on gadgets.
Created Customized Dashboards, JQL Filters and used them on gadgets. environments by backing up database, home directory and installation directory as well as addon
Strong knowledge on Atlassian Crowd for central identity management.
Created users on JIRA Internal Directory, Crowd and Active Directory (AI).
Experience working with Continuous Delivery tools like GIT, Nexus and SonarQube.
Experienced in Documentation of Product Installation Guides, Environment Preparations, and issue logs
Good experience in generating effective tempo and eaZybi reports
Good at Client Liaison, experienced in executing Onsite-Offshore project execution models, Proficient in document management, prioritize and complete multiple tasks.
Basic MS SQL skills, running DB query and troubleshooting
Experience with FTP and PGP file encryption (or similar)
Strong working knowledge of flat files, XML files, and Excel spreadsheets
Understanding of data format conversion
Analysis and troubleshooting skills with good communication & presentation skills
Knowledge in atlassian associated tools
Experience with SAML, MFA, and Open Source into SSO technologies, IDP and/or SP-Init and other authentication technologies will be an added advantage.
Work Experience
What youve done
Total 5+ years relevant experience is required
Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Good communication skills
Proven experience as a Jira Administrator, preferably in a complex enterprise environment.
In-depth knowledge of Jira administration, including user management, permissions, workflows, and customization.
Familiarity with agile methodologies and experience in supporting agile development processes using Jira.
Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues.
Benefits
We want you to be your best self and to pursue your passions!
Health and wellness benefits/programs to support holistic employee health
Flexible hours and working schedules, as well as parental leave for new parents
Growing organization with career pathing and development opportunities
Tons of perks and extras in every location for all Phenoms!