IT Network Engineer

• Performs analytical, technical and administrative work in the planning, design, installation and on-going administration of network devices, security, wireless, computers, printers, telephony, storage and electronic communication systems
• Help define, implement, and measure network performance of IT service delivery, and implement change management to ensure responsive and quality internal and external customer support
• Develop and implement end-user training programs for network related functions, VPN software and services. This includes the development and continuous maintenance of content for internal support sites on Perforce s intranet.
• Identify, manage and push for timely resolution of issues that require escalation to software and hardware vendors. Reviews and ensures compliance with vendor contracts for related services
• Effectively communicate changes in infrastructure, service outages and organizational updates to employees and management.
• Ability to perform other IT responsibilities as directed by management

Requirements:

• BS/BA in Engineering, Computer Science, IT or related field
• Minimum 5 years experience in a network administrative role, involving setting priorities and leading infrastructure projects to successful on-time and on-budget completion
• Excellent verbal and written communication skills
• Prior experience managing global enterprise networks, DNS, DHCP, email, storage, and backup issues
• Strong network security background: design, implement and maintain firewall and DMZ infrastructure including security architecture
• Network routing design and implementation experience, including BGP and MPLS
• Experience maintaining Cisco LAN and WLAN hardware (NX-OS and FCoE a plus)
• Experience with design, implementation and maintenance of enterprise telephony and electronic communication systems (VoIP, instant messaging and video conferencing)
• Strong familiarity with remote network management of globally dispersed offices, including experience with network monitoring and management software
• Ability to implement and follow global IT service management and helpdesk best practices (ITIL, etc.)
• Excellent organizational, decision-making and communications skills. Proven ability to communicate technical concepts to non-technical personnel and management
• Strong familiarity with Mac OS X, Windows and UNIX operating systems (Linux, FreeBSD) including open-source and commercial open-source technologies
• Strong experience in executing multiple concurrent technical projects, including project planning, scheduling and management
• Knowledge of Perforce SCM a plus
• Availability to work for up to 40 hours a week in our colocation facility or other remote locations to perform job related tasks