Lead - Quick Commerce (5-9 yrs)

Lead - Quick Commerce

Job Description:

- Design, develop, and execute the overarching strategy for scaling quick commerce business across key market

- Leverage data analytics to improve customer satisfaction, reduce operational inefficiencies, and optimize delivery processes by identifying patterns and opportunities.

- Work closely with marketing, tech, product, and customer service teams to synchronize efforts, create integrated solutions, and align on common business objectives.

- Collaborate with supply chain teams to forecast demand, optimize stock levels, and ensure products are available for immediate dispatch to meet customer expectations.

- Oversee and streamline last-mile delivery operations, ensuring fast and efficient delivery timelines.

- Manage relationships with third-party logistics partners and delivery teams.

- Ensure consistent customer satisfaction and address operational or delivery challenges proactively.

- Stay up to date on industry trends, customer preferences, and new technologies to drive innovation within Q-commerce.