Lead - Quick Commerce (5-8 yrs)

Role Summary:

- The Quick Commerce Lead is responsible for driving the strategy, execution, and growth of the company's quick commerce operations.

- This role focuses on creating and executing an end to end Quick commerce business model for brands.

- Major facets of the role include - JBP creation, product selection, pricing strategy, supply chain coordination, inventory management to last-mile logistics and customer service, all while meeting fast-paced delivery promises.

Role & Responsibilities:

- Design, develop, and execute the overarching strategy for scaling brands quick commerce business across key market.

- Leverage data analytics to improve customer satisfaction, reduce operational inefficiencies, and optimize delivery processes by identifying patterns and opportunities.

- Work closely with marketing, tech, product, and customer service teams to synchronize efforts, create integrated solutions, and align on common business objectives.

- Collaborate with supply chain teams to forecast demand, optimize stock levels, and ensure products are available for immediate dispatch to meet customer expectations.

- Oversee and streamline last-mile delivery operations, ensuring fast and efficient delivery timelines.

- Manage relationships with third-party logistics partners and delivery teams.

- Ensure consistent customer satisfaction and address operational or delivery challenges proactively.

- Stay up to date on industry trends, customer preferences, and new technologies to drive innovation within Q-commerce.

- Manage platform partner relations to ensure commercial discipline basis agreement.