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26 Pearson Education India Jobs

IT Asset Management Engineer

1-4 years

Chennai

1 vacancy

IT Asset Management Engineer

Pearson Education India

posted 1mon ago

Job Description

We are seeking a highly skilled and experienced IT professional to grow and develop our IT Asset Management (ITAM) initiatives. The ideal candidate will play a crucial role in ensuring the accuracy, integrity, and efficiency of our software and hardware asset management workflows, integrations, and related processes. As an IT Asset Management Engineer, you will be accountable for integration development and maintenance, process owner support, configuration identification and control, and collaboration with IT Operations Management (ITOM), IT Asset Management (ITAM), and Service Management teams. You will be responsible for driving continuous improvement initiatives and working with leaders across the organization to ensure adherence to SAM processes.
Responsibilities include but are not limited to:
  • Accountable for IT Asset Management, reporting, and remediation activities.
  • Responsible for supporting configuration management processes and end-user support of the CMDB.
  • Responsible for supporting IT Asset Management processes, including training and data management.
  • Accountable for fostering collaboration with IT Operations Management (ITOM) and IT Asset Management (ITAM) teams to integrate configuration management practices into operational and asset management processes.
  • Responsible for triaging and enhancing asset management workflow.
  • Responsible for recurring testing and validation of processes as part of platform upgrade activities for both the asset management platform and integrated services.
  • Responsible for implementing processes to improve overall completeness and correctness within the CMDB.
Minimum requirements:
  • Proven experience in Hardware and Software Asset Management processes.
  • Experience with the development of catalog items and fulfillment workflows.
  • Experience implementing and using IT Asset Management within the ServiceNow platform.
  • Experience with REST API development.
  • Strong written skills for the creation of end-user documentation and training materials.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Job: TECHNOLOGY
Organization: Corporate Strategy Technology
Schedule: FULL_TIME
Workplace Type: Hybrid
Req ID: 17463

Employment Type: Full Time, Permanent

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Pearson Education India Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Education Assistance
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