At PDI Technologies, we empower some of the worlds leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By Connecting Convenience across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
Our Enterprise Productivity Segment solutions connect the fuel supply chain from the
rack and the truck to the POS and back office, all the way to the consumer. This
enables customers to streamline their operations to save time, increase revenues,
decrease costs, and automate key processes through Financial, Consumer
Point-of-Sale, Logistics, and Fuel Pricing Solutions.
PDI is seeking an experienced Technical Product Owner to join our Enterprise
Productivity team and drive operational excellence through process automation
and continuous improvement initiatives. In this role, you will work closely with internal
business stakeholders and technology teams to understand current processes,
identify opportunities for optimization, and translate requirements into actionable
software solutions.
As a Technical Product Owner, you will be responsible for managing the product
backlog, facilitating agile ceremonies, and ensuring that development efforts align
with PDIs strategic goals. You will collaborate with cross-functional teams, including
operations, IT, engineering, and support, to streamline workflows, increase efficiency,
and enhance the overall employee experience.
This position offers an exciting opportunity to have a direct impact on PDIs internal
operations by leveraging your product ownership expertise and process
improvement mindset. You will play a vital role in driving digital transformation
initiatives, automating manual processes, and implementing innovative solutions
that foster operational excellence across the organization.
By joining our collaborative and fast-paced team, you will have the chance to
contribute to PDIs growth and success while expanding your knowledge in the
areas of process automation, workflow optimization, and agile product delivery.
Key Responsibilities
Work closely with system users (customers, partners, consulting) to understand product needs and translate them into actionable user stories.
Manage the team backlog in Application Lifecycle Management (ALM) tools such as Aha!, Jira, or Azure DevOps.
Stay aligned with product management on product vision, roadmaps, and priorities.
Ensure that product backlogs are prioritized and properly balanced between new product features and maintenance tasks.
Conduct backlog refinement meetings, sprint reviews, and product demos.
Attend sprint planning meetings and collaborate with the team to define sprint goals.
Regularly collaborate with the team to review output during sprints, answer questions about desired functionality/outcomes.
Guide the Scrum teams in breaking down user stories and defining acceptance criteria.
Ensure the team has an appropriate number of stories in the backlog, prepared for sprint planning, and monitor the teams velocity.
Work closely with the Support team to understand and prioritize customer reported issues.
Qualifications
2 - 4 years of experience working as a business analyst, product manager, product owner or similar role
At least 2 years of experience working as a Scrum product owner
Has some experience working on Reporting Dashboards and Data Analytics
Highly motivated self-starter with a desire to help others and take action
Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
Ability to independently work as a contributing member in a high-paced and focused team
Ability to multi-task and prioritize tasks with competing deadlines
Strong problem-solving and analytical skills with the ability to work under pressure
Ability to socialize ideas and influence decisions without direct authority
Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
Considers best-practice standards, as well as departmental policies and procedures
Excellent written and verbal communication skills
Excellent organizational, time management and multi-tasking skills
Understanding of product and sprint backlog tracking, burn-down metrics, velocity, and work breakdowns
Understands the fundamentals of software development processes and procedures
Sharp analytical and problem-solving skills
Creative thinker with a vision
Excellent attention to details
In-depth knowledge of Agile process and principles
Behavioral Competencies
Ensures Accountability
Manages Complexity
Communicates Effectively
Balances Stakeholders
Collaborates Effectively
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.