About the Role:
Grade Level (for internal use):
10
The Role: Learning Program Manager
Are you a creative and self-motivated LD practitioner with an entrepreneurial heartWe re looking for someone that can build the skills and capabilities of our global employee community through an array of activities focused on embracing emerging technologies and developing power skills. Apply to join SP Global s Enterprise Learning team - the future of work is now!
The Team: The Enterprise Learning team is an award winning, high-performing group of LD and program management professionals, dedicated to providing superior learning and skills application experiences that align with business needs and strategy. We are committed to promoting learning as a core part of our company culture by delivering opportunities that promote excellence, enable sustained business success, and empower employees around the globe to fulfil their career potential.
The Impact:
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You will have a unique opportunity to help SP Global employees prepare for the future of work, particularly in advancing capabilities in Gen AI, Data and other core technologies, as well as power skills such as executive presence, communication, and innovation .
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You will be part of a global team that is committed to working with creative methods that empower employees to take charge of their learning.
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Your work will have a direct impact on the career growth of employees and the value this returns to the business.
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As a Learning Program Manager, you will support SP Global cross-divisional operations, product and technology teams to create a best-in-class performance culture to power the markets of the future and support employees to deliver on our business strategy and vision for the future.
What s in it for you: As a Learning Program Manager you will be part of an Agile team that delivers programs, resources, events, and activities for increasing employee technical knowledge and power skills. Enterprise Learning programs support our rapidly growing business, you ll be exposed to some pretty cool technologies and frameworks. In this high-profile program, you will interact with and work alongside innovative, driven executives and leaders and gain exposure to the workflows and activities of employees across all SP Global divisions and locations.
Responsibilities: The Learning Program Manager will primarily focus on workshop development and facilitation including maintenance, and delivery of employee-targeted, instructor-led, and technology-enabled content and solutions . The role collaborates closely with our industry leading experts to determine learning needs, curriculum design, curate or develop content, ensure quality of delivery and work with company leadership to validate program alignment with business needs.
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Perform learning needs analysis to inform creative approaches to educational program design and to define appropriate LD deliverables.
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Facilitate the efforts of training-related project teams from project inception to completion - includes storyboard/script creation, creative oversite, stakeholder management and project management (create schedule, manage project timeline and proactively utilize both quality control and risk management activities, track and report on project milestones).
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Work with creative teams to create and integrate multimedia elements such as audio and video into workshops and other educational presentations.
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Interface with third parties to curate and manage educational offerings and ensure alignment with the Enterprise Learning approach.
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Create and implement plans/processes/activities to engage employees with the practice and application of acquired skills and knowledge.
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Monitor, evaluate and analyze business impact and the practical, on-the-job application of delivered learning programs.
What We re Looking For:
Basic Qualifications:
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Bachelors degree in organizational development, education, instructional design, or other learning discipline
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Minimum 3 years of experience and proven success working within a corporate LD environment including application of instructional design skills and familiarity with adult learning principals
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Experience developing and facilitating instructor led training and workshops in a cross-cultural and global setting
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MUST HAVE solid written verbal communication skills for storytelling, story boarding and interaction with project teams and leadership
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Experience developing and delivering train-the-trainer programs
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Ability to manage competing priorities and have multiple projects in flight at once and in various stages
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Ability to bring together sound learning principles, agile methods, learning technology and program management skills in the design, development, and execution of learning programs
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Collaborative work style with ability to adapt to change, solicit input and support decision-making
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Excellent listener; seeks broad input and feedback; employs frequent and effective follow-up
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Practiced in working with senior stakeholders, influencing decisions and direction
Preferred Qualifications:
The following would be considered assets to the role
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Experience working cross-culturally with varied colleagues in a global environment
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Creative problem solver; naturally curious and can quickly research ideas and issues
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Developing education for a corporate audience
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Knowledge and enthusiasm of the emerging Gen AI space; experience using Gen AI tools to support productivity in LD and overall efficiency gains