Senior Product Manager - Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

In this role, you will sit at the intersection of technical teams within PayPal as well as the various business units to understand customer needs around PayPal business. The role involves collaborating with multiple internal stakeholders to deeply understand, tackle and build Platform as a product - bringing in business as well as technical nuances around global payment processing. This role requires deep understanding of Payment capabilities and the mindset to build extensible capabilities that can be reused vs custom built every time.

You will be part of a team that is critical to the entire lifecycle of money movement at PayPal. The Payments Product team at PayPal is responsible for building and managing the payments experiences, including core payment processing, for buyers and sellers around the world.

Meet our team

The Payment Solutions team is responsible for creating world class payment solutions for over 419 million customers and 35 million merchants globally. Our mission is to create seamless payment solutions that help our merchants grow their business in a safe and reliable way as well as enabling consumers the ability to pay how and wherever they want.

The scope spans geographies and payment types, enabling some of the largest and most complex use cases. In addition, this team is responsible for designing, building and deploying the platform while working closely working with engineering and business stakeholders.

Payment Platform Product management team is looking for a Technical Product Manager to build a robust transaction processing platform

Job Description:

• Your day to day

  • Driving product execution for a Payment sub platform within the Transaction Processing platform.

  • Ensure product requirements are defined globally, with scale, SLAs, performance in mind.

  • Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.

  • Representing the products to stakeholders and to peers across PayPal when it comes to establishing and enhancing Payment Transaction processing platform

  • Make tradeoff decisions based on technical and business insights.

  • Write clear, detailed, and thorough specifications and user stories for complex features, functionality and products.

  • Participate in the QA process to ensure the final product meets the business design.

  • Working cross-functionally and build strong relationships with key customers (PMs from across the organization, software engineers, product analytics and other business teams) that will allow understand gaps and build the right solutions.

  • Monitor impact of product features and key metrics.

  • Troubleshoot product issues and answer product questions - be the platform owner and expert.

  • Defining and measuring key performance indicators to evaluate and understand product value.

  • Identifying new opportunities based on research, industry trends and best practices, driving innovation.

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  What do you need to bring

  • Experience in Payments, e-Commerce or Online Banking is ideal.

  • Experience working on payment platforms to visualize and execute towards Platform as a product concept is desired

  • Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred.

  • "Driving capabilities" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders.

  • Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions.

  • Strong analytical ability, attention to details and data-driven decision making ability.

  • Ability to work in a fast-paced, constantly evolving environment, handling multiple priorities concurrently with minimal guidance is a must .

  • Deep desire to grow and learn and passion for PayPal s vision to democratize money.

  Desired Skills and Experience

  • Strong technical product skills.

  • 6 + year experience with technology product management.

  • 4 + year experience with service oriented architecture and Agile development methodologies.

  • Bachelors degree in a technical discipline, MBA a plus.