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Staff Technical Writer
PayPal
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are seeking a Senior Technical Writer to collaborate with us in transforming the Dev Docs experience at PayPal Inc. In this role, you will create and deliver a high-quality doc experience for PayPal and its subsidiaries.
Your way to impact
In this role, you will create documents that millions of global developers use to successfully onboard merchants who use Braintree.
Your day to day
- Collaborate with Product Managers, Subject Matter Experts, Product Engineers, User Designers, and Integration Engineers to produce technical content that supports external developers in integrating and using PayPal s products through APIs, SDKs, and other integration systems.
- Work with our SMEs to comprehend complex technical products quickly.
- Complete all phases of the DDLC, including topic research, writing, editing, and pushing to production through a CMS and a git-based authoring environment.
- Monitor doc quality and performance through doc KPIs, metrics, and analytics.
- Review and audit content - meticulously proofread and refine technical documents before publication, ensuring accuracy and quality.
- Collaborate on editorial reviews - present your work to stakeholders for their insights and approval, ensuring content meets developer needs, technical accuracy, and editorial standards.
What do you need to bring
- Bachelors degree in Technical Communication, Computer Science, or a related field.
- Proven experience (8+ years) as a Technical Writer with a focus on creating technical content for a developer persona.
- Ability to show a portfolio of technical content created in previous jobs.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Attention to detail and a commitment to deliver accurate and engaging content.
- Familiarity with programming languages, web-app concepts, APIs and SDKs
Employment Type: Full Time, Permanent
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16% candidates got the interview through other sources.
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What PayPal employees are saying about work life
based on 878 employees
Flexible timing
Monday to Friday
No travel
Day Shift
PayPal Benefits
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