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13 Patterns India Jobs

Customer Service Specialist

0-3 years

₹ 2.5 - 3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Vadodara

49 vacancies

Customer Service Specialist

Patterns India

posted 14hr ago

Job Description

CUSTOMER SERVICE SPECIALIST ( US CLIENTS )


Profile: Customer Service Specialist

Job Type: Full-time

Location: Chhani, Vadodara, Gujarat

Shift: US Shift Rotational (5:30 PM to 3:00 AM/11:30 PM to 9:00AM) Including 1HR Lunch Break)

Working Days: 5 days a week (rotational week-offs)

Training Duration: 2 weeks


Responsibilities:

l The role of a Customer Service Specialist (CSS) will be to work alongside our US clients and provide virtual assistance for their business via calls, chats and e-mails.

l Additionally, they need to replicate the client’s business like payroll handling, back-office work, e-commerce, sales, content writing, digital marketing etc and work on their projects.


Requirements:

l Any graduate/undergraduate can apply.

l Excellent in Written and Verbal English communication skills


Perks and Benefits:

l Fixed Incentives

l Quick Promotions

l Friendly Environment

l Career Growth

l Health Insurance

l Festivals & Birthday Celebrations


Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service Specialist roles with real interview advice

What people at Patterns India are saying

3.7
 Rating based on 7 Customer Service Specialist reviews

Likes

I don't know but its good. Just the incentive is low.

  • Skill development - Good
  • +2 more
Dislikes

Incentive and leave policy.

  • Job security - Poor
Read 7 Customer Service Specialist reviews

Customer Service Specialist salary at Patterns India

reported by 13 employees
₹2.2 L/yr - ₹3.5 L/yr
31% less than the average Customer Service Specialist Salary in India
View more details

What Patterns India employees are saying about work life

based on 55 employees
67%
54%
72%
91%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Patterns India Benefits

Cafeteria
Job Training
Work From Home
Soft Skill Training
Health Insurance
Child care +6 more
View more benefits

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