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Patientclick Healthcare Solutions

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3.8

based on 4 Reviews

15 Patientclick Healthcare Solutions Jobs

Patient Relations Coordinator

PERTINENT HEALTHCARE BUSINESS SOLUTIONS PVT LTD

3.8

based on 4 Reviews

1-2 years

Nagpur

1 vacancy

Patient Relations Coordinator

Patientclick Healthcare Solutions

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Healthcare Medical Billing US Healthcare Training Compliance

+ 3 more

Job Description

The Patient Relations Coordinator will play a vital role in ensuring our patients receive the best care by coordinating treatment plans and verifying insurance benefits. This position requires excellent communication skills, a strong understanding of insurance processes, and the ability to work collaboratively with both patients and healthcare providers.

Job Responsibilities:

Benefits Verification : Contact insurance companies to verify patient benefits and coverage for proposed treatments, ensuring accurate and up-to-date information.
Treatment Plan Coordination : Work closely with healthcare providers to develop and coordinate individualized treatment plans for patients.
Patient Communication : Communicate with patients regarding their treatment plans, insurance coverage, and any financial responsibilities.
Documentation: Maintain detailed and accurate records of all insurance verifications, patient interactions, and treatment plans.
Problem Solving: Address any issues or discrepancies related to insurance coverage or treatment plans promptly and effectively.
Compliance: Ensure all activities are conducted in compliance with relevant regulations and organizational policies.

Job Requirement:

Education: Graduate/Undergraduate. Additional education or training in US healthcare administration, medical billing, or customer service is preferred.

Experience: 1 to 2 years prior experience in international call center, customer service or healthcare billing role, with demonstrated proficiency in phone communication, negotiation, and conflict resolution skills.

Employment Type: Full Time, Permanent

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