Client Support Executive

Job Description Client Support Executive
Position Client Support Executive
Direct Report – Team Leader/s - Support
Work Location – Remotely

Client Support Executive Requirements:

• A bachelor’s degree in hospitality or technical field
• A minimum 2 years of experience in international client support
• Candidate must have a personal Laptop/Desktop with high-speed internet connectivity.
• Excellent interpersonal and active listening skills
• Clear communication skills and a strong command of English
• Multitasking skills and good organisational abilities
• Basic knowledge of CRM systems to maintain client communication.

Duties and Responsibilities

• Promptly attend to and resolve client’s concerns over chats, emails, and calls.
• Maintain professional relationships with all our clients.
• Stay up to date with all Products and Services offered by StockTake Online.
• Perform manual tasks and sales import within the deadlines.
• Deliver any other task assigned by the management from time to time.
• Should be willing to work rotational shifts including weekends and holidays as per business demand.

Benefits:

• Work Remotely
• Work-life balance
• Company Health Insurance
• Fast growth in the organization
• Work supportive environment