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Customer Engagement Executive
Pan Seeds
posted 20d ago
Job Description
Role & responsibilities
- Handle inbound calls from potential customers
- Make outbound follow-up calls to nurture leads, answer queries
- Communicate effectively in Hindi, Bengali, and English to cater to the diverse linguistic needs of farmers, distributors, and retailers.
- Maintain accurate records of all calls, lead status, and customer feedback
- Provide timely feedback to the marketing team on call outcomes and customer responses to campaigns
Perks and benefits
- Leave Encashment
- Group Mediclaim
- Performance Linked Bonus
Employment Type: Full Time, Permanent
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Strict timing
Monday to Saturday
Within country
Day Shift
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