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Zendesk Support
Padah Solutions
posted 2mon ago
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Flexible timing
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Job Description
JD for Jira Admin - Padah Solutions JD for Jira Admin
Expert level Atlassian tool administration knowledge on JIRA, Confluence, JIRA Service Management, JQL, Bitbucket, Hip-chat, and Crowd.
Needs to have the expertise to maintain the JIRA and other Atlassian tools suites Administration and management of Atlassian tool suites (Installation, Configuration, Up-gradation, Migration, Deployment, Provisioning, and Server management in both windows and Linux environments.)
Creating custom/copy projects and screen tailoring in JIRA with various schemes, complex workflows, screen schemes, field configuration schemes, permission schemes, security schemes, notification schemes, etc.
Knowledge of implementing complex workflows for different issue types using post functions, conditions, validators, and triggers.
Experience on JIRA Service Desk i.e., customer portal setups, creating service desk request types, request security, portal settings, email requests, knowledge from the confluence, SLAs, etc.
Experience on integrating Atlassian tools with other internal external systems.
Experienced in scheduled issues created for JIRA projects.
Good knowledge on JIRA agile project management and lean product development methodologies for software development and assisting and providing guidance to Scrum Masters on basic agile principles like Scrum and Kanban boards to help standardize the agile.
Performance reporting metrics and status reports using JIRA Query Language (JQL) and by using third-party reporting plug-ins.
Installing JIRA plugins and managing licenses and upgrading to the latest versions.
Provide training for technical and nontechnical employees and new hires on Atlassian Tools
Job Category: jira-admin
Job Type: Full Time
Job Location: Bangalore
Were Hiring
No file chosen Delete uploaded file A curated bouquet of Zendesk products designed for teams of all sizes, featuring a cost-saving twist!
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OUR WEBSITE IS UNDER RECONSTRUCTION. APOLOGIES FOR THE INCONVENIENCE CAUSED. Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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based on 1 employee
Flexible timing
Monday to Friday
No travel
Padah Solutions Benefits
Free Transport 
Work From Home 
Education Assistance 
Soft Skill Training 
Health Insurance 
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