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55 Otis Elevator Jobs
Senior Manager - Service
Otis Elevator
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Date Posted:
2024-12-26 Country:
India Location:
126/31, 4th Floor, Shalimar Square, B N Road , Lal Bagh, Lucknow, India Job Title
Senior Manager - Service
Location - Lucknow
Role Overview
AREA MANAGER -
Job Description
RESPONSIBILITIES
- Conceptualize and implement maintenance systems and records.
- Conceptualize methods for reduction in callbacks and monitor effectiveness methods.
- Conceptualize systems and methods for reduction of annualized hours per unit
- Develop and improve rapport between customer and company.
- Developing & meeting Business plan forecast.
- Manpower planning.
- Ensure implementation of safety at all levels.
- Conceptualize, and plan methods to better inventory control of stores. Regular meetings with Area Managers and CSE s.
- Attending Family meets, participate in Tool Box Talks.
- Create safety awareness among employees.
- Generate monthly management report on Service Activities.
- Generates CC5 reports for HO.
EH&S AND QUALITY
- Adhere to all Safety & Quality policies of the company.
- Conduct Fatality Prevention Audits at sites.
- Resolve all safety issues pertaining to resolve at job sites.
- Monitor competition of WWJSSS items.
- Attend Safety Committee Meetings.
- Participate in Accident investigation.
- Lead ACE.
TEAM MANAGEMENT
- Responsible for managing Service & Service Sales team of the area.
- Responsible for addressing & understanding people matters.
- Employee recognition & appreciation
CUSTOMER MANAGEMENT
- Responsible for customers interface & customer management.
- Will be responsible for having regular meetings with customers, understanding their issues, making them aware about safety standards and maintaining healthy customer relationship.
The candidate should preferably be from elevator background having operational experience in Service & Field operations business involving high volumes.
Should be B. Tech with preferably 15-20 years of relevant experienc e
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industrys largest Service portfolio .
When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you ll gain working alongside the best and brightest, keep us connected and on the cutting edge .
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do . We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .
Become a part of the Otis team and help us #Buildwhatsnext!
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Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Service Manager roles with real interview advice
What people at Otis Elevator are saying
Senior Service Manager salary at Otis Elevator
reported by
4
employees
with 19-25
years exp.
₹23
L/yr - ₹29.4
L/yr
82%
more
than the average Senior Service Manager Salary in India
View more details
What Otis Elevator employees are saying about work life
based on 802 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Otis Elevator Benefits
Submitted by Company
Employee Benefits
Submitted by Employees
Health Insurance 
Free Transport 
Job Training 
Soft Skill Training 
Work From Home 
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