Customer Support Representative

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving queries, and ensuring customer satisfaction.

• Excellent communication skills in English; Hindi proficiency is a must.
• Strong phone contact handling skills and active listening.
• Handle customer inquiries via phone, email, and chat.
• Provide accurate, valid, and complete information to customers.
• Resolve customer complaints and issues promptly and professionally.
• Stay updated on product changes.
• Provide basic technical support and troubleshoot product-related issues.
• Track and report on customer service metrics