Telephone Operation, Attending Customer Complaint, Recordkeeping of The New Inquiries, Handling Courier Inward and Outward with recordkeeping Greet and welcome visitors in a friendly and professional manner. Answer and direct phone calls, taking messages when necessary. Manage the reception area, keeping it clean and organized. Handle incoming and outgoing mail and packages. Schedule and coordinate appointments, meetings, and conference room bookings. Assist with administrative tasks such as data entry, filing, and document management. Maintain office supplies inventory and place orders when needed. Assist in preparing reports, presentations, and other documents. Coordinate travel arrangements and accommodations for staff. Handle basic bookkeeping tasks, such as invoicing and expense reports. Provide general support to visitors and staff as needed. Ensure compliance with company policies and procedures.