Sr Transition Manager

Role & Responsibilities:

• Develop integrated project plans, implementation schedules and cost estimates for projects.
• Develop & finalize the transition plan with the internal & customer teams
• Accountable for the successful completion of project team deliverables on time, within budget, and according to specifications
• Identify and secure resources necessary to execute the Transition/transformation Plan.
• Manage transition planning, knowledge transfer, technology deployment, service readiness, people transfer, delivery operations setup, service management aspects of project
• Communicate progress / status of transition to leadership and business units and all stakeholders
• Develop contingency and risk mitigation plans for transition
• Develop early termination / back-out strategies
• Manage customer steering committee, project committee, meetings, track financials, provide status updates, identify risks/issues , work out mitigation plans/remediation strategies.
• Communicate effectively with the internal business stakeholders what all changes in processes will be
• Deploys and refines a standardized transition methodology to be used consistently across initiatives
• Develop transition plans, approach, RFP/RFI responses, transition cost estimates
• Continually work to move projects to a successful completion in line with the agreed timescales, at desired quality and within budget.
• Coordinate all project related activities, ensure optimum utilization of resources and ensure all project phases are documented appropriately.
• Work towards continual improvement by implementing corrective action plans based on performance analysis, lessons learned, project archives etc.
• Provide weekly / regular project updates to the internal stakeholders
• Adherence to the organizational / operational process, policies & procedures and ensuring that there is zero non conformance.
• Perform miscellaneous job-related duties as assigned to you by your superior and /or management form time to time.
• Maintain and organize project documentation throughout the Project/transition life-cycle.

Preferred candidate profile:

• Bachelors Degree in Eng or a related discipline.
• 8 plus years relevant PM & Transition management work experience.
• Minimum of 12 years IT management experience.
• Ideal candidates should be PMP or Agile PMP certified. ITIL certified is added advantage
• Experience/deep knowledge of all technologies such as service desk, end user computing (workplace services), data center services, network and security services, Cloud Services ,messaging and collaboration (IPT & Contact Center).
• Strong project planning, execution, monitoring, tracking and reporting experience
• Previous people and Transition management experience required.
• Previous contract or outsourcing management experience required.

Previous data center migration/transition experience desirable

Please share the update copy of your resume on Jyotsna.bisht@orange.com