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146 Orange Business Jobs

Manager - Order Management

3-7 years

Gurgaon / Gurugram

1 vacancy

Manager - Order Management

Orange Business

posted 5mon ago

Job Description

about the role

  • To effectively lead & manage a team of IT Order Managers for achieving organizational goals, strategic objectives to deliver Outstanding Customer Experience through on-time delivery, right first time meeting all constrains ( resources, quality, cost, time, )
  • Should have in-depth knowledge of Orange ordering tools and purchasing processes.
  • Manage IT Order Managers team to deliver and implement on-time & first time right solutions to customers.
  • Ensure healthy communications/interactions between all internal & external entities.
  • Establishing and managing relationships with customers and all key stakeholders.
  • Accountable for team s performance on all the set global targets with regards to Customer Satisfaction.
  • Reduction in Delivery Lead Time and order cycle for OB products and services.
  • Maintaining Database(s) integrity, quality & accuracy
  • Ensure all the process guidelines defined by process owners are being adhered to
  • Communicating and cascading requisite process changes and related information to the team and then ensuring same is adhered to
  • Manage workload distribution, customer/project assignments as per business requirement


about you

  • ITIL, Lean Six Sigma Certification and/or Project Management Skills

Degree in Business Administration, or Commerce (or other relevant area), MBA preferred.


department

Finance

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.



Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

Read full job description

Prepare for Order Manager roles with real interview advice

Top Orange Business Order Manager Interview Questions

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What people at Orange Business are saying

Order Manager salary at Orange Business

reported by 1 employee with 9 years exp.
₹8.2 L/yr - ₹10.5 L/yr
56% more than the average Order Manager Salary in India
View more details

What Orange Business employees are saying about work life

based on 1.4k employees
78%
68%
74%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Orange Business Benefits

Free Transport
Health Insurance
Cafeteria
Soft Skill Training
Work From Home
Job Training +6 more
View more benefits

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Orange Business Gurgaon / Gurugram Office Locations

View all
Gurugram Office
Grey Orange India Pvt. Ltd., ​GreyOrange India (P) Ltd ​​Orient Bestech Business Tower,​ ​​​2nd Floor, NH8, Block A, Near Hero Honda Chowk, Sector 34 Gurugram
Haryana
Gurugram Office
Orange Business Services, 7 & 8th Floor, Infinity Tower B, India, DLF Phase 2, Sector 25 Gurugram
Haryana 122002

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