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Storage Administrator
Orange Business
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Major and Critical all storage Incident.
- Problem Management
- Change Management
- Patch & Release Management on Storage Infra
- Capacity Management for Storage/Backup
- Knowledge management (KEDB)
- High Level and Low-Level Design Document preparation capability as part of Solution Consultant / Technical Architect engagements for Storage/Backup setup.
- Documentation and Reporting for Storage/Backup
- Effective handling of User/Technical Escalations
- Ensure Service Delivery as per agreed SLA and Availability
- Troubleshoot High Severity incidents, problem & provide proper RCA for all incidents.
- Root cause analysis and Preventive maintenance
- Participate in Change management, assess Risk and Impact and implementation plan
- Take initiatives in learning, certifications & evaluating new Technology & Tools
- MIS customer report preparation on technology part
- Work & Drive OEM for the escalated tickets
- Driving Technical Knowledge Transfers & awareness session on best practices within team
- Supporting Organization operational Goals without penalties.
- Supporting Organization on adhering to ISO process
- Adhere to all the policy and processes defined in client location.
Employment Type: Full Time, Permanent
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Rating based on 2 Storage Administrator
reviews
Anonymous · IT Support
in Gurgaon / Gurugram, Haryana
Office culture is good and environment is very good.
worst company like hire and fire.
Read 2 reviewsStorage Administrator salary at Orange Business
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