Storage-cum-Backup Admin

about the role

Roles & Responsibilities:

• Administration of the SAN & backup server/tool, patches and configurationally changes
• Implement the back-up schedules as per the backup plan provided by the user departments.
• Monitor daily health status of SAN Storage & backup schedules.
• Diagnose, troubleshoot, and resolve the SAN & backup problems.
• Support client system administrators for restoration activities as per their requirements.
• Resolve the real time (RT) requests raised by users as per SLA.
• Create/delete, enable/disable zones/volume/ and access rights in the storage solution.
• Upgrade the SAN & backup system software as per OEM recommendation or operational needs.
• LUN creation, size allocation & customization of requirement as per user needs.
• Administer user accounts for the backup software/solution.
• Administration and management of data backups and ensure data recoverability.
• Develop and implement the SAN Backup Request process.
• Install and configure the backup agents.
• Established trending process and charts for backup size, run times, and tape usage.
• Enhanced the tape vaulting and auditing procedures, which reduced inventory errors.
• Organized regular audits of backup configurations to ensure quality of service.
• Proactive health checkup of solution to improve and add efficiency to current processes.
• Providing training, troubleshooting and technical advice to other members of the team.
• Created a KEDB for all backup failure errors, to simplify the troubleshooting process.
• Coordinates & support for data restorations with end users
• Create and maintain the process for data center operations.
• Prepare MIS reports of all DB servers.
• SLA Management/Audit Management.
• Proper Call Logging, Updation & Resolution in CA Tools.
• Compliance to ISO 20k & 27 k.

Education - B.E./B.Tech/MCA ,Certification - OEM Certification in Storage/Backup solution, 5+ Years of Experience

Roles & Responsibilities:

• Administration of the SAN & backup server/tool, patches and configurationally changes
• Implement the back-up schedules as per the backup plan provided by the user departments.
• Monitor daily health status of SAN Storage & backup schedules.
• Diagnose, troubleshoot, and resolve the SAN & backup problems.
• Support client system administrators for restoration activities as per their requirements.
• Resolve the real time (RT) requests raised by users as per SLA.
• Create/delete, enable/disable zones/volume/ and access rights in the storage solution.
• Upgrade the SAN & backup system software as per OEM recommendation or operational needs.
• LUN creation, size allocation & customization of requirement as per user needs.
• Administer user accounts for the backup software/solution.
• Administration and management of data backups and ensure data recoverability.
• Develop and implement the SAN Backup Request process.
• Install and configure the backup agents.
• Established trending process and charts for backup size, run times, and tape usage.
• Enhanced the tape vaulting and auditing procedures, which reduced inventory errors.
• Organized regular audits of backup configurations to ensure quality of service.
• Proactive health checkup of solution to improve and add efficiency to current processes.
• Providing training, troubleshooting and technical advice to other members of the team.
• Created a KEDB for all backup failure errors, to simplify the troubleshooting process.
• Coordinates & support for data restorations with end users
• Create and maintain the process for data center operations.
• Prepare MIS reports of all DB servers.
• SLA Management/Audit Management.
• Proper Call Logging, Updation & Resolution in CA Tools.
• Compliance to ISO 20k & 27 k.

Orange Business International

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.