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Principal Analyst,SaaS Delivery - ORC and Core HCM
7-10 years
Bangalore / Bengaluru
1 vacancy
Principal Analyst,SaaS Delivery - ORC and Core HCM
Oracle
posted 18d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Technical Support & Troubleshooting:
- Provide expert-level support for Oracle Fusion Recruiting Cloud and Core HCM modules.
- Troubleshoot and resolve technical issues, incidents, and service requests.
- Conduct root cause analysis and provide long-term solutions to issues.
- Perform system diagnostics and offer recommendations for improvement.
- Consulting & Advisory:
- Offer proactive advice to clients on best practices for system configurations, integrations, and customizations within Oracle Fusion HCM and Recruiting Cloud.
- Provide technical guidance during upgrades, migrations, and new feature implementations.
- Assist clients in leveraging Oracle Fusion capabilities to streamline their HR processes and drive better business outcomes.
- Customization & Configuration:
- Configure Oracle Fusion Recruiting Cloud and Core HCM modules as per client specifications.
- Ensure the optimal setup of workflows, rules, user interfaces, and data migration strategies.
- Work with development teams to address any specific client requirements that go beyond standard functionality.
- Training & Knowledge Sharing:
- Lead training sessions for clients to ensure they understand system capabilities and functionality.
- Develop and maintain technical documentation, knowledge articles, and user guides.
- Share knowledge and best practices across internal teams to improve overall team performance and service quality.
- Collaboration & Communication:
- Collaborate with cross-functional teams (development, sales, product management) to resolve complex client challenges.
- Build strong relationships with clients to ensure ongoing satisfaction and system optimization.
- Communicate effectively with both technical and non-technical stakeholders.
- Continuous Improvement:
- Stay up to date with Oracle Fusion cloud applications updates, patches, and new features.
- Proactively identify areas for process improvement within client environments and propose solutions.
- Participate in Oracle user groups and forums to stay informed about industry trends and best practices.
- Minimum of 7 years of experience working with Oracle Fusion Cloud, with a strong focus on Recruiting Cloud and Core HCM modules.
- Proven experience providing support for Oracle Fusion HCM applications in a consulting or customer-facing role.
- Strong understanding of business processes related to HR and talent management (e.g., recruiting, onboarding, performance management, learning, payroll, etc.).
- Extensive knowledge of Oracle Fusion Recruiting Cloud and Core HCM functionality, configuration, and customization.
- Experience with Oracle Cloud Infrastructure (OCI) and integrations with third-party systems.
- Ability to analyze complex technical issues and propose practical, business-oriented solutions.
- Oracle Cloud certification in Core HCM and Recruiting Cloud.
- Experience in project management or leading teams on Oracle Fusion implementation projects.
- Familiarity with Oracle BI (Business Intelligence) tools and reporting.
- Knowledge in SQL
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Ability to collaborate effectively with both technical and non-technical teams.
- A customer-centric mindset with a passion for delivering excellent service.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Principal Analyst roles with real interview advice
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What people at Oracle are saying
Rating based on 3 Principal Analyst
reviews
Anonymous · Project & Program Management
in Hyderabad / Secunderabad
Employee Friendly
- Job security - Excellent
Hikes and promotions are not as per market
- Salary - Poor
Principal Analyst salary at Oracle
What Oracle employees are saying about work life
Oracle Benefits
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle 
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