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Senior Consultant : SBC-UcaaS-CCaaS
6-10 years
₹ 9 - 22.9L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Senior Consultant : SBC-UcaaS-CCaaS
Oracle
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The position requires having a very good knowledge and skills on Oracle Communications SBC, SIP Protocol, Unified Communications, Microsoft Teams DRaaS, Operator Connect, CCaaS. The mission is not limited to above alone but will be extended to other products i.e. ISR, EOM, ECB, OCOM, SR, SLB, or any product Oracle Communications is working on) over the baremetal, virtualized or cloud infrastructure as IaaS or PaaS.
Job Description:
Reporting to Consulting Practice Manager (CGBU) -Engineer is responsible for:
- Provide consulting technical services and support for Oracle SBC, Unified Communications Solutions by Oracle Consulting, other Oracle Communication products, to CGBU customers
- Be available for travel on short notice to customer offices for meetings to finalize new technical solutions
- Plan and Deploy the Oracle Communications Products and Provide Technical Services
- Work on underlying infrastructure ranging from Bare metal, Virtualized or Cloud based deployments.
- Provide support for specialized activities but not limited to system installation, upgrades/ downgrade, system migrations, cutovers, provisioning solutions, feature activation, custom scripts creation, scaling, Heat template customizations, VNFM support.
- Work with customer to ensure technical compatibility with third party products required for "turnkey" network implementations.
- Perform onsite activities as required for supporting the customer.
- Perform the duties assigned by management effectively and most efficiently to meet organizational goals.
- Perform onsite Configuration changes in Oracle SBCs, OCSDM, Switches, Firewalls during business hours or during maintenance windows
- Perform onsite Upgrades in Oracle SBCs, OCSDM, Switches, Firewalls during business hours or in maintenance windows
- Perform Microsoft Teams User Management for Customers in Microsoft Central Server
- Analyze the performance reporting, KPI, provide suggestions for KPI improvement
- Act as a Single Point of Contact, onsite, for Customer wr.t entire deployed solution
Qualification, Experience, Communication and Inter-personal skills desired:
- BS/ B.Tech in Computer Science, Electrical Engineering or equivalent plus a minimum of 8+ years experience in a technical work environment preferably in Consulting role.
- Experience of working with OC-SBC, SIP, Unified Communication Services is mandatory.
- Knowledge or Working Experience of other key products such as Switches, Firewalls, IP Networking is mandatory.
- Knowledge or Working Experience of other key products such as EOM, ISR, ECB, is desirable.
- Strong consulting, implementation, architectural design, and use case requirement analysis skills and experience in the enterprise voice and video space
- Strong oral and written communications skills is must. Must be able to clearly and effectively communicate work status, risks and issues.
- Experience with solution design, customer presentations, system installations, upgrades, feature testing.
- Very strong experience with SIP protocol / applications / interfaces; detailed knowledge of SIP RFC 3261 and other complementary RFCs
- Strong knowledge and experience with Unified Communications products and solutions
- Knowledge and experience of data communications concepts including network architecture, TCP/IP, SNMP, NTP, SCTP and troubleshooting of these
- Must have experience of working on Complex telecom project for deployment of applications in both Bare metal, Virtual and Cloud environment.
- Should be well conversant with cloud concepts including IaaS, PaaS, VMs, VNF, VNFM, Heat Templates, Containers, CNE, Docker, Kubernetes etc.
- Must have experience in creating project technical document like SAED/NAPD/HLD/LLD/ATP/SOW/ATPs.
- Knowledge and experience with UNIX/Linux/Solaris would be a plus.
- Linux and Oracle database knowledge would be a plus.
Career Level - IC2
Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.
Employment Type: Full Time, Permanent
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What people at Oracle are saying
Rating based on 151 Senior Consultant
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Likes
company provides free medical consultations
- Work-life balance - Good
Dislikes
No salary hikes/Appraisals, managers won't inform why no hike has been provided even after company has shown good performance & added a lot of new customers
- Promotions - Bad+1 more
Senior Consultant salary at Oracle
reported by
2.1k
employees
with 2-13
years exp.
₹9
L/yr - ₹30
L/yr
10%
less
than the average Senior Consultant Salary in India
View more details
What Oracle employees are saying about work life
based on 5.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
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Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
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