Senior Member of Technical Staff

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Career Level - IC3

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

As Senior Site Reliability Engineer in the Object Storage team you will be required to:

• Lead/mentor/guide team and drive projects end to end
• Monitor our service and proactively debug operational issues.
• Work with internal and external teams to diagnose performance issues.
• Automate and maintain build and test systems including systems for performance and scalability testing.
• Improve efficiency of the deployment processes across a fast-growing number of regions through automation and scale improvements to tools and dashboards.
• Participate in our on-call rotation and resolve complex distributed issues through debugging, communication and collaboration across multiple SRE teams across OCI.
• Improve our operational capabilities by developing runbooks, alarming, and building tools and documentation that enable customers to self-diagnose problems.
• Deploy our service in new regions and help to automate this process.