Oracle Cloud Operation Engineer

We are looking for the SaaS Cloud Ops specialists, involve managing and supporting cloud based applications, database and services. These roles can include: Designing, planning, implementing, Onboarding ,configuring and managing cloud environments and applications Troubleshooting and resolving cloud services issues Maintaining, Monitoring, Planning and Documenting and infrastructure level automation experience.

Career Level - IC3

As part of Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking the complete responsibility of supporting & maintaining the OCI cloud based applications, environment and database on the OCI (Oracle Cloud). New hire is expected to support 24 x 7 Production Operation to SaaS customers, associated banking cloud services and products.

Candidate should have expertise in the below (at least 3-4 from below.)

- Kubernetes administration (Mandatory)

- Oracle Database administrator (Mandatory)

- OCI administration / or any other cloud administration (Mandatory)

- Linux (Mandatory) - Excellent Communication Skills (Mandatory)

- 24*7 Production Operations (Mandatory)

- Expertise in Autonomous Database

- Automation experience

- CI/CD Pipelines

- Knowledge in GIT Repository

- Disaster Recovery (DR)

SaaSOps is expected to possess strong troubleshooting skills and will need to work on ticketing-based system to resolve issues, monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on the critical and non-critical issues from the queues, escalation channels and other modes of assignments. Candidate would be expected to update Service Requests with the technical and non-technical solutions, meet SLA requirements and interact with other functional teams, customers, customer management team, Product engineering team as and when required.