Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. As a sophisticated database support engineer of customer success service organization, you will be responsible to deliver support and services on database, engineered systems and cloud technologies to our premium customers. The support and services covers the entire life cycle of the product starting from architecture design, implementation, optimization, maintenance etc. The role involves working with the customers and ensure they get the best out of our products.
Career Level - IC2
Career Level - IC2
- 3yrs to 6 years of experience in Oracle products
The candidate we are looking for is a Software Engineer who will play a key role in the Oracle Observability and Management platform.
The candidate will:
- have experience in Oracle products like database, middleware and analytic products.
- should have ability to debug for cloud applications, databases, networks, etc...
- collaborate with engineering teams across the globe to understand the product functionalities and use cases.
- work closely with product architect, peer group as well as members of different development organisations.
- Ability to participate in technical discussions and communicate clearly.
- Knowledge in Scripting skills (in Java, Python, Shell or equivalent)
- Leading contributor and a team player. Will be required to provide direction and mentor other team members.
- Deploy and test setup for components and sub-systems of Oracle Observability and Management software.
- Contribute to the analysis of reports and dashboard with respect to the Oracle products.
- An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
- In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
- Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life
- Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
- At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions