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posted 21d ago
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ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis
ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes
ACS covers the majority of large-scale Oracle customers
- Available to work in 24X7 capability
- Strong Performance tuning skills - Query level tuning / DB tuning / Memory level tuning
- Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc
- Strong DBA skills and relevant working experience with Oracle Database 11g and 12c
- Experience implementing high availability features of Oracle Database
- Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus
- Knowledge on DB Security viz
AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage
- Sharp technical troubleshooting skills
- Good understanding of support processes
- Ability to manage escalated technical situations & develop action plans
- Ability to spot proactive services that benefit of customer
- Ability to facilitate issues with Development and Support
- Strong analytical skills
- 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer
- BE/BTech and/or MS in Computer Science or equivalent preferred
- Oracle OCP DBA / OCI / ADB Certification - Preferred
- Travel will be required to the client locations
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis
Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products
You should be highly experienced in some Oracle products and several platforms that are being supported
You will be expected to work with only general guidance from management while advising management on progress/status
Job duties are varied and complex utilizing independent judgment
May have project lead role
Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential
A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience
Experience with Oracle*s core products, applications, and tools is important
ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis
ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes
ACS covers the majority of large-scale Oracle customers
- Available to work in 24X7 capability
- Strong Performance tuning skills - Query level tuning / DB tuning / Memory level tuning
- Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc
- Strong DBA skills and relevant working experience with Oracle Database 11g and 12c
- Experience implementing high availability features of Oracle Database
- Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus
- Knowledge on DB Security viz
AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage
- Sharp technical troubleshooting skills
- Good understanding of support processes
- Ability to manage escalated technical situations & develop action plans
- Ability to spot proactive services that benefit of customer
- Ability to facilitate issues with Development and Support
- Strong analytical skills
- 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer
- BE/BTech and/or MS in Computer Science or equivalent preferred
- Oracle OCP DBA / OCI / ADB Certification - Preferred
- Travel will be required to the client locations
Employment Type: Full Time, Permanent
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Anonymous · BFSI, Investments & Trading
If you are egar for leaning and making yourself confident enough that yes I can do it, then there is not any reason to think of anywhere except of Oracle.
- Salary - Excellent
Everywhere, there are some ups and down but still, the for going with Oracle is the best decision of my career so far.
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