MSP L2.5 Position

Skills Required:

• Hands-on experience with Planning, designing, and developing complex Azure cloud solutions.
• Hands-on experience in building platforms and services using private/public cloud IaaS, PaaS, and SaaS platforms.
• Good Understanding of SCRUM and Agile methodology
• In-depth knowledge and thorough understanding of cloud computing services, that includes knowing networking, servers, databases, and software in Cloud.
• Expertise in Azure networking stack
• Expertise in CSP and MSP
• Expertise in MS offerings and Support plans
• Hands on experience in Scripting
• Good Knowledge on DevOps
• Good Understanding of Docker and Kubernetes
• Good understanding regarding implementation and management of the serverless and container-based cloud application architecture using Cloud and Multi-system integration.

Job Description:

• Work and resolve L3 Issues generated in the Azure Infrastructure
• Working with OEM to resolve L4 Issues
• Managing and implementing Changes in the Environment related to Azure Infrastructure
• Analysing, providing, and implementing Cost reduction solutions for Azure Infrastructure
• Implementing Monitoring solutions for Azure Infrastructure
• Ensuring Healthy state of Azure Environment
• Manage Customer and ensuring Customer Satisfaction
• Provide value Adds, Service Improvement Pans
• Do Automations for all manual tasks (wherever possible)
• Create SOPs and provide regular trainings to L1 Teams
• Should manage the Transition of Azure Environment from new Customers or its incumbent.
• Create, manage, and maintain RAID of Azure Environment
• Work with Teams to get Azure related issues resolved.
• Designing and managing swap space in the cloud environment
• Maintaining azure profiles and subscriptions
• Setting up private and public cloud environments (as required)
• Balancing and deploying workloads
• Manage OEM and Vendors
• DR and Resilience of Azure Environment
• Backup and Restoration of Azure Environment
• Manage public and private IP addresses and deploying and configuring virtual networks.
• Managing Storage, configure archival storage and protecting data against threats and unauthorized access.
• Ensuring compliances of Azure Infrastructure
• Providing right recommendations for Resource types
• Reserve Instance as per Cost recommendations
• Design, implement, maintain the access management of Azure Infrastructure
• Ensure Vulnerability management and remediation of Azure Environment
• Very good knowledge on Process, especially Incident, SR, Problem, Change
• Provide RCA and Permanent fix related to Azure Infrastructure
• Provide regular reports related to environment.
• Leading the Team to achieve Organization Objectives
• Analysing the latest industry trends such as cloud computing and distributed processing and beginning to infer risks and benefits of their use in business.
• Good communication skills (Ability to prepare and present concepts)
• Good Planning skills