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18 Opkey Jobs

Trainee Application Support Specialist

0-1 years

New Delhi

1 vacancy

Trainee Application Support Specialist

Opkey

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

Opkey invites you to join its fast-growing Application Support Team in Noida, as an Trainee Application Support Specialist .
As an Application Support Specialist of our cloud-based platforms, you are the face of Technology for the organization and are responsible for diagnosing application issues, conducting root cause analysis, documenting resolutions, communicating issue and resolution details across a global organization, and helping ensure continuous application quality improvement, as a part of our global application support team.
Job Responsibilities
Will be working to support our application for our clients which could global, and multi-time zone teams with could be from diverse cultural background.
Handle the clients demonstrating excellent customer service skills
Perform in a highly functional, demanding, and ever-changing environment
Will be managing conflicting priorities so will be required to display excellent time management skills and Teamwork.
High sense of urgency and commitment to exceeding customer expectations
Engaged and enthusiastic about work and learning
Flexible availability to work varied shifts, including evening and weekends
Desired Skills and Experience
Strong communication skills a must.
Knowledge of MS Office applications, such as Word, Excel, Outlook, and PowerPoint
Basic understanding of Testing and Knowledge of API & database (MYSQL).
Exposure in troubleshooting of SAAS based Application .
Flexibility to work any shift, on-call schedule, or other time frames by management .
Exposure to Enterprise Applications such as Salesforce, Oracle Cloud, MS Dynamics, SAP, Workday, Kronos

If you are someone who thrives on challenges and have a desire to make a real difference in the business world, then don t think further. Just apply and our talent acquisition team will connect with you.


About US :
Opkey is a fast-growing VC-backed continuous end-to-end test automation software company headquartered in Dublin, California, with additional offices in Pittsburgh (opened in 2022), NYC (opened in 2022), & India (Noida and Bangalore). With the test automation market growing 20% annually, its estimated to reach $50 billion by 2026. Opkey is in a prime position to be the market leader in this emerging space. Trusted by 250+ enterprise customers including GAP, Pfizer, and KPMG.

Employment Type: Full Time, Permanent

Functional Areas: Other

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What people at Opkey are saying

Application Support Specialist salary at Opkey

reported by 2 employees with 4 years exp.
₹4 L/yr - ₹5.1 L/yr
51% less than the average Application Support Specialist Salary in India
View more details

What Opkey employees are saying about work life

based on 69 employees
64%
90%
85%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Opkey Benefits

Work From Home
Job Training
Education Assistance
Soft Skill Training
Team Outings
Health Insurance +6 more
View more benefits

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