Operation Trainer - Surat

Drive business growth by delivering comprehensive training programs to franchisees, empowering them to become self-reliant and proficient in broking operations. Enhance their knowledge to navigate complexities, ensuring they are adept at addressing client needs without being hindered by basic issues

Key Deliverables

• Hand hold & support to new business partners at the initial stage of Sign off
• To guide them on Dos & Donts about MOFSL policy
• To train business partners on Broking operations related processes (DP, Banking, RMS, Account Opening etc)
• To achieve monthly training targets & maintain MIS
• Engaging business partners with E- Learning Initiatives
• Aligning to the training needs of the mapped business functions
• Exhibit proactiveness towards taking Self development initiatives as a trainer

Role Requirements

• Minimum 2 yrs. of experience in Broking Background. Experience in broking operations would be added advantage
• Bachelor's degree in BMS, BFM or a related field. Relevant certifications in training and development will be a plus
• Excellent communication and presentation skills, with the ability to adapt the training approach to diverse audiences
• Demonstrated ability to build and maintain positive relationships with external stakeholders
• Proficiency in using training tools, learning management systems (LMS)
• Self-motivated, organized, and able to work independently as well as part of a team
• Flexibility to travel for in-person training sessions or partner meetings