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1 Info Edge Operations Manager Job

Operations Manager | XID | 99acres | Noida

5-8 years

Noida

1 vacancy

Operations Manager | XID | 99acres | Noida

Info Edge

posted 6d ago

Job Description

We are seeking a highly motivated individual with exceptional communication and interpersonal skills to join our team. This role requires a strong analytical mindset, the ability to effectively manage stakeholders, and a proactive approach to handling escalations. The ideal candidate will have a passion for the real estate market and a proven track record of conducting thorough research and delivering accurate, high-quality results.


Key Responsibilities:

  • Conduct comprehensive primary research on real estate projects across India, utilizing various methods such as online research, phone calls, and email correspondence.
  • Collect, validate, and authenticate project information from diverse sources, ensuring accuracy and completeness.
  • Develop and proofread compelling content for project pages on our portal, maintaining consistent quality and brand voice.
  • Effectively communicate and coordinate with internal and external clients (stakeholders) through email and chat, addressing inquiries and resolving issues promptly.
  • Proactively manage and resolve escalations, ensuring timely and satisfactory outcomes.
  • Adhere to established Service Level Agreements (SLAs), Turnaround Times (TATs), and Standard Operating Procedures (SOPs).
  • Contribute to the continuous improvement of research processes and quality control measures.

Required Skills and Qualifications:

  • Good understanding of the real estate market.
  • Excellent verbal and written communication skills, with the ability to clearly and concisely convey information to diverse audiences.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Proven ability to manage stakeholders effectively, building strong relationships and fostering collaboration.
  • Experience in conflict management and handling escalations in a professional and efficient manner.
  • Familiarity with quality check processes.
  • Prior experience working with a ticket handling system is preferred.

Preferred Skills (Added Advantages):

  • Proficiency in Excel automation using Python or Macros.
  • Experience with website scraping using Python.

Employment Type: Full Time, Permanent

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What Operations Manager at Info Edge are saying

4.1
 Rating based on 11 Operations Manager reviews

Likes

Working hours flexible. Sat/Sun fixed off. Mostly not required to work on weekends.

  • Skill development - Good
  • +4 more
Dislikes

No creche available at every office, Cab service only to Metro and not in the morning.

Read 11 Operations Manager reviews

Operations Manager salary at Info Edge

reported by 19 employees with 7-13 years exp.
Lock Unlock
₹5 L/yr - ₹11 L/yr
26% less than the average Operations Manager Salary in India
View more details

What Info Edge employees are saying about work life

based on 2k employees
57%
64%
64%
99%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Info Edge Benefits

Submitted by Company
Employee Friendly Policies
Training & Development
Health & Accidental Insurance
CSR
Reward and Recognition
Internal Career Mobility +2 more
Submitted by Employees
Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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Info Edge Noida Office Locations

View all
Noida Office
Headquarter
Info Edge (India) Limited, B - 8, Sector - 132 Noida
201304
Noida Office
C-133/B, C Block, Sector 2 Noida
Uttar Pradesh 201301

Operations Manager | XID | 99acres | Noida

5-8 Yrs

Noida

6d ago·via naukri.com

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