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3.7

based on 51k Reviews

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1 Wipro Operations Associate Job

T2 - Associate Operation

2-4 years

Gurgaon / Gurugram

1 vacancy

T2 - Associate Operation

Wipro

posted 2mon ago

Job Description

Role Description
An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
Key Responsibilities: -
  • Understands and contributes positively to meeting client SLA s, PG s.
  • Maintain internal & client defined quality scores.
  • Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
  • Ensuring proper documentation and follow-ups and follow SOP s
  • Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
  • Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
  • Work with leads to ensure delivery in accordance with standard operating procedures
  • Take complete ownership of self-learning & development
  • Ability to work in a fast-paced environment with short deadlines.
  • Able to practice logical reasoning and critical thinking.
Eligibility to Apply
  • Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
  • 2-4 years of work experience.
  • Prior Claim Adjudication (LOA/ FMLA) experience is required
    Excellent verbal and written communication skills.
  • Can work evening/night shifts as per business requirement
  • Basic computer knowledge (MS-Office, Excel)
  • Good analytical skills & attention to detail.
 

Employment Type: Full Time, Permanent

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What Operations Associate at Wipro are saying

3.9
 Rating based on 27 Operations Associate reviews

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    Read 27 Operations Associate reviews

    Operations Associate salary at Wipro

    reported by 95 employees
    ₹1 L/yr - ₹6 L/yr
    17% less than the average Operations Associate Salary in India
    View more details

    What Wipro employees are saying about work life

    based on 51.1k employees
    64%
    72%
    63%
    78%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Wipro Benefits

    Submitted by Company
    Family and Parenting
    Perks and Benefits
    Health Care & Insurance
    Financial & Retirement
    Professional Support
    Vacation and Time off
    Submitted by Employees
    Cafeteria
    Health Insurance
    Free Transport
    Soft Skill Training
    Job Training
    Work From Home +6 more
    View more benefits

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    Wipro Gurgaon / Gurugram Office Locations

    View all
    Gurgaon Office
    Wipro, Plot 480-481, Udyog Vihar, Phase III Gurgaon
    Haryana 122016
    Gurgaon Office
    Wipro, Plot 480-481, Udyog Vihar, Phase III Gurgaon
    Haryana 122016

    T2 - Associate Operation

    2-4 Yrs

    Gurgaon / Gurugram

    2mon ago·via naukri.com
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