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4 Stripe Operations Associate Jobs
Operations Associate Apprenticeship Intern
Stripe
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Develop a foundational understanding of our products, services, and features to assist customers effectively
- Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources
- Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments
- Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided
- Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools
- Participate in team meetings, training sessions, and continuous learning initiatives to enhance skills and knowledge
- Engage in comprehensive training programs, seeking feedback and actively working on improving performance and developing professional skills
- You have a user first mindset and are energized by the challenge of solving difficult problems
- You have excellent English communication skills, both written and verbally
- You excel in analytical thinking, open ended research, and problem solving
- You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a quick-moving environment
- You are humble and have a proven track record for working well across teams and with external partners
Employment Type: Full Time, Permanent
Functional Areas: Other
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People are getting interviews at Stripe through
People are getting interviews through
(based on 15 Stripe interviews)
Company Website
Job Portal
Referral
Campus Placement
33%
20%
7%
7%
33% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Operations Associate at Stripe are saying
Rating based on 5 Operations Associate
reviews
Anonymous · Lending
in Bangalore / Bengaluru, Karnataka
Likes
Employee friendly policy, Good pay
Dislikes
Bias in promotions. Good performers are not recognised. Overall role stagnation over the long term.
Read 5 reviewsOperations Associate salary at Stripe
reported by
41
employees
₹4.2
L/yr - ₹16.5
L/yr
147%
more
than the average Operations Associate Salary in India
View more details
What Stripe employees are saying about work life
based on 22 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Stripe Benefits
View more benefits
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