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Premium Employer

Gartner

Compare

4.1

based on 506 Reviews

1 Gartner Operations Analyst Job

HRIS Ops Analyst

Gartner

4.1

based on 506 Reviews

2-4 years

Gurgaon / Gurugram

1 vacancy

HRIS Ops Analyst

Gartner

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Talent Acquisition Operations Clinical Data Management Recruitment Analytical Chemistry Change Management

+ 3 more

Job Description

The HRIS Operations Analyst provides specialized support in functional areas of expertise, including Workday, to process and troubleshoot end user inquiries. This role sits within the HRIS organization and requires a candidate with strong employee orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms. A successful candidate must provide line of sight into HRIS Operations teamwork, manage recurring and ad hoc operational inquiries, and deliver on various technical and functional projects.

What youll do:

Individually answer escalated associate questions and concerns usually related to exceptions to the process or policy.
Work with senior level individuals to obtain approvals for requests
Reporting - Create simple custom reports, schedule reports, update report expiring.
Data Management - Mass Data Loads, Data Quality Auditing.
Organizations - Create, edit, deactivate organizations and role assignments, reorganizations, position swaps.
Leave of Absence - Process Severance payments, and update calendars
Benefits - Provide Coverage history, Enrollment Instructions, Annual Renewal.
Compensation - Load Statutory increases/adjustments, quarterly bonuses, other ad hoc group payments.
Talent Acquisition - Complete Candidate purge, Rescind Hires, and source corrections
Identify, support, and (when appropriate) escalate the bug/issue resolution processes.
Conduct trend and Root Cause Analysis (RCA)
Support compliance requests, including liaising with key contacts to understand changes in regulatory environment.
Execute quality assurance efforts to ensure the accuracy of processes, data, and information within HR systems
Design, build, test, and deploy new functionality
Business Process changes - Condition rules, custom notifications, help text, etc.
Custom Report Development and report scheduling
Monitor delegation and completion of Workday processes
Coordinate with HRIS, HRBP and COE to develop Tier 0 and Tier 1 content
Escalate unresolved HR customer inquiries to the Product Team as needed

What youll need:

Bachelor s Degree in Computer Science, Information Systems or related field preferred.
Minimum 2-4 years of experience in HR systems operations, preferably Workday HCM , including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, and data auditing.
Knowledge of HR business processes.
Strong Microsoft Excel skills.
Strong service orientation with a high sense of ownership and accountability.
Proven ability to work independently and as part of a distributed team, taking direction from multiple team members.
Strong analytical, troubleshooting and problem-solving abilities.
Strong work ethic and motivated to achieve goals and exceed expectations.
Exceptional time management skills and an ability to handle multiple assignments and meet deadlines.
A systems thinker with a process orientation and significant attention to detail.
Superior interpersonal, written and oral communication skills.
High level of executive presence.
Ability to work successfully with a global team.
Hands on experience on JIRA, ServiceNow (Preferred).
Change management experience preferred