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Engaged Employer

Oneroof Technologies LLP

Compare

3.3

based on 28 Reviews

10 Oneroof Technologies LLP Jobs

Application Support Engineer (L1/L2)

One Roof Technologies

3.3

based on 28 Reviews

2-8 years

Mumbai, Hyderabad / Secunderabad

1 vacancy

Application Support Engineer (L1/L2)

Oneroof Technologies LLP

posted 4mon ago

Job Role Insights

Fixed timing

Key skills for the job

Automation Testing Analytical Chemistry Application Support System Design Troubleshooting Technical Documentation

+ 4 more

Job Description

We are seeking an Application Support Engineer with a strong background in Java (Struts), Oracle PL/SQL, and UNIX Shell Scripting (Minimum 2 years of specific experience). Your primary responsibility will revolve around supporting and maintaining applications built on these technologies. Additionally, experience with JBoss and Dynatrace for system monitoring and issue resolution will be highly valued. The role will involve close collaboration with various teams across different layers of the infrastructure.

Responsibilities

Provide L1/L2 support for payment solutions in a banking environment.
Solid working experience in an application support function working in 24*7 shift at onsite environment, driving high availability on active environments and adhering to SLA.
Excellent analytical and problem-solving skills with a strong automation mind-set
Good ITIL knowledge in Change Requests, Incidents, Problem Managements.
Monitor and resolve system issues using JBoss and Dynatrace.
Maintain a deep understanding of requirements and system design for effective troubleshooting and support.
Experience with relational databases such as Oracle, Postgres or equivalent.
Experience in planning, deploying, and reviewing changes for critical applications.
Utilize expertise in Java, Struts, and Spring Framework to address system issues and optimize performance.
Demonstrate strong knowledge of Oracle PL/SQL for database-related support tasks.
Create and maintain technical documentation pertaining to project specifications and support procedures.
Offer guidance and mentoring to junior team members for effective peer learning and development.
Ensure seamless communication between technical and non-technical stakeholders and companies involved in the payment solution ecosystem.

Skills

Proficiency in Java (Struts), Oracle PL/SQL, and UNIX Shell Scripting.
Experience with JBoss and Dynatrace for system monitoring and issue resolution.
Excellent soft skills for effective communication and proactive in collaboration in a banking environment.
Familiarity with payment solutions and banking systems is advantageous.

Employment Type: Full Time, Permanent

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