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Executive - Customer Support (0-1 yrs)

0-1 years

Executive - Customer Support (0-1 yrs)

OnActive

posted 14d ago

Job Description

Customer Support Executive (Voice and Chat Process)

- Blended Process

- Preferred (English)

- Job type : Full-time

- Experience: (0-0.6)/ Freshers can also apply

- English (required)

Roles and responsibilities:

- Provide accurate information about products, services, pricing, and promotions.


- Assist customers with order placement, tracking, cancellations, and returns.


- Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.


Requirements:


- 12th/any Graduate


- Good Communication skills preferred


- Good typing speed.


- Positive attitude towards customer handling


- Problem solving skills


- Experience required min 6 months and above.


- Prefer candidate who has a chat and voice support experience.


We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist

Exp- fresher - 1 year


Functional Areas: Other

Read full job description

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