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Customer Support Executive (Voice and Chat Process ) Blended Process
OnActive Consulting
posted 1d ago
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Job Description
Roles and responsibilities:
Provide accurate information about products, services, pricing, and promotions.
Assist customers with order placement, tracking, cancellations, and returns.
Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Good Communication skills preferred
Good typing speed.
Positive attitude towards customer handling
Problem solving skills
Employment Type: Full Time, Permanent
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