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70 OnActive Consulting Jobs

Customer Support escalation

1-3 years

Bangalore / Bengaluru

1 vacancy

Customer Support escalation

OnActive Consulting

posted 2mon ago

Job Description

About company:

Rupeeks impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital.
In Apr 2024, Rupeek turned profitable and raised
$25M
in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth
.. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity.

Roles & Responsibilities
  • Responsible for taking calls with customers and understanding their queries and concerns.
  • Ensuring customer queries and concerns are resolved on time
  • Need to maintain less than 8% shrinkage on MTD (Month till date)
  • Need to be flexible in case of volume increases to support the callings.
Exp: 1 yrs
Languages to be known : Hindi is Mandatory + telugu/tamil
Industry: Any industry . Pref should have customer support.
Education : Degree
Shift Timings: 9 AM to 6 PM
Working Days: 6 days in a week (Mon - Sat)
Telephonic/F2F


Employment Type: Full Time, Permanent

Read full job description

What people at OnActive Consulting are saying

OnActive Consulting Benefits

Work From Home
Free Transport
Child care
Gymnasium
Cafeteria
Free Food +6 more
View more benefits

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