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78 OnActive Consulting Jobs
Customer Support escalation
OnActive Consulting
posted 2mon ago
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Job Description
About company:
Rupeeks impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital. $25M
In Apr 2024, Rupeek turned profitable and raised
in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth
.. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity. Roles & Responsibilities
- Responsible for taking calls with customers and understanding their queries and concerns.
- Ensuring customer queries and concerns are resolved on time
- Need to maintain less than 8% shrinkage on MTD (Month till date)
- Need to be flexible in case of volume increases to support the callings.
Exp: 1 yrs
Languages to be known : Hindi is Mandatory + telugu/tamil
Industry: Any industry . Pref should have customer support.
Education : Degree
Shift Timings: 9 AM to 6 PM
Working Days: 6 days in a week (Mon - Sat)
Telephonic/F2F
Employment Type: Full Time, Permanent
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