QUALITY CONTROL ANALYST

Job Title: Quality Control Analyst

Department: Delivery

Job Location: Navi Mumbai / Pune

Reporting To: Lead

Job Duties / Responsibilities:

Quality Management

Perform audits on cases assigned by the Project Manager

Following audits, provides feedback in real time (within 24 hours) to the abstractor

Constructs corrective action plans for MDAs with recurring errors

Ensures corrections are made in a timely fashion

Self reports activities like time spent on records, audits completed including all relevant details and any other reporting functions assigned by Operations and QA management teams.

Training and Monitoring

Escalates performance concerns and issues as needed

Assists with retraining of underperforming staff

Participates and contributes to QA Program and initiatives

May participate in special projects or client specific initiatives as directed

Security Responsibilities

All Quality staff should never share password to anyone.

All Quality staff need to ensure systems are locked when not in use.

All Quality staff must ensure no unauthorized applications are used.

All Quality staff must make no PHI data is saved on Vasta domain.

Education Experience:

Min. 16 months of non-clinical experience (Clinical Data Management / Abstraction)

Good to have Auditing experience

Qualification- UG/PG- Medicos: BDS, BAMS, BUMS, BHMS, BPT/ MD

Non-medicos: Bioinformatics, Biotechnology, Life Sciences, Pharmacy, Biochemistry, Microbiology

Lean Six Sigma Certification preferred

Required Skills / Abilities:

Excellent communication skills written and verbal

Strong organizational and time management skills

Outstanding written and verbal skills

Ability to multi-task, work under pressure and meet deadlines required

Demonstrated ability to work as a team player with multi-disciplinary project team