LEAD - QUALITY ASSURANCE

Job Title: Lead Quality Assurance

Department: Quality Assurance

Job Location: Chennai

Reporting To: Project Manager - Quality Assurance

Job Duties / Responsibilities:

Systems and Technical Knowledge

• CAP Implementation

• Responsible for communicating with team for relevant updates/clarification

• QA plans upkeep and documentation of respective projects

Project and Operations Management

• Work assignments

• QA Data Validation

• Project specific QA production and monitoring

• Orientation for new QAs.

• Risk management

Monitoring and Reporting

• Weekly Quality Progress Report

• Review of all feedback emails and follow up action

• People management

• Leave management and approvals

• Responsible for completion of performance appraisals

Special Projects

• May lead or participate in special projects or client specific initiatives as directed

Security Responsibilities

• Completion of compliance awareness training for all the team members.

• Review the Risk register annually or in case of any changes and obtain approvals.

• Update Procedure documents, Risk Register and ensure there are approvals.

• Review and update HIPAA, Information security violations to stake holders.

• Ensure the ISMS Objectives are monitored.

• Operations team leader must do regular dip stick to make sure adherence of ISMS.

• Operations team leaders should make sure no password sharing within the team to meet required targets.

• Operations team leader should not save any PHI data on Vasta domain.

• Operations team leader should not share PHI data via Vasta email.

• All the systems should be locked when not in use.

Education & Experience:

• 3-5 years experience in handling large teams of 30-40 Quality / QA / QC people

• Any Graduate / Post graduate

• Good to have Lean Six Sigma Certification

Required Skills / Abilities:

• Excellent communication skills and abilities to collaborate with and present to individuals of varying levels of authority, including senior and Executive leadership

• Strong organizational and time management skills

• Outstanding written and verbal skills

• Strong interpersonal and supervisory skills required

• Ability to multi-task, work under pressure and meet deadlines required

• Demonstrated ability to work as a team player with multi-disciplinary project teams