GenAI Technical Training Specialist

Role: GenAI Technical Training Specialist
Location: Mumbai/Hybrid
Language: Proficiency in English is required as we are a global business

A Little Bit About the Role:

Awareness of GenAI technology has exploded over the last 12 months - and with it, a whole new world has opened up for creators in advertising.

Our client is a leading marketing and advertising agency. Established in 2004, they are the first and only company to design, build, and run bespoke in-house agencies and ecosystems for brands. Today, they create work that delivers business growth, fame, and purpose for over 200 clients in 46 countries and counting. Their unique model moves at the speed of modern business to drive change from the inside out; working smarter to make clients money go further, and helping them build better solutions, systems, and brands.

Forming the backbone of the agency s ability to successfully deliver such a model at scale is its proprietary end-to-end marketing resource management platform, plus several associated specialist tools/platforms . The platform serve s over 4 ,000 end users across multiple regions, as well as across internal users and external client teams, and is integral to the way the business tracks, performs, and measures its success.

You will require deep experience with GenAI tools and what they can do for creators, the advertising industry, and marketing clients - as well as the positivity, energy, and lateral problem-solving, to explore and expand techniques to push beyond any perceived creative limitations. One key measure of your success will be your ability to inspire a team with creative solutions day-to-day. Doing this successfully will deliver impact for our clients and fame for your work, as well as make you one of the leading voices of the GenAI revolution.

What Youll be Doing:

Collaborate, Innovate Educate - The main purpose of this role will be to deliver best-in-class instructor-led training to support the deployment of technology across the organization.

• Conduct live, interactive training sessions on using artificial intelligence and in-house proprietary tech.

• Simplify complex software features into easily understandable concepts.

• Create a dynamic learning environment that promotes participant engagement.

• Provide support and follow-up to ensure participant competence.

• Facilitate learning and support in our online communities.

• Collaborate with the team to continuously improve training materials .

• Organise and manage a busy training schedule for a small training delivery team.

What Youll Need:

• • Minimum of 3+ years experience delivering instructor-led training (preferably in technology platforms).
  • You are an engaging, interactive, and passionate trainer with the natural ability to translate complex topics into plain language.
  • Ability to connect with participants and adapt to their learning styles.
  • Ideate, innovate, and challenge - finding new and creative ways to engage learners.
  • Strong communication and interpersonal skills, with the ability to easily build good working relationships.
  • Have a passion for technology and artificial intelligence.
  • You will have a curious mind and be keen to understand and share current trends in learning theories, approaches and techniques.

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Req ID- 11886