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Service Engineer
Ola Cabs
posted 10d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Welcome and greet customers with professionalism and warmth, ensuring courteousness.
- Verify and capture service requests, updating the system with Voice of Customer (VOC) feedback.
- Demonstrate strong conversational skills for both telephonic and face-to-face interactions.
- Provide clear and timely communication to customers regarding repair updates.
- Analyze and diagnose scooter issues accurately, updating diagnosis reports in the WMS.
- Perform repairs, maintain inventory, and ensure safety compliance while staying updated on OLA scooter knowledge and technical developments.
Employment Type: Full Time, Permanent
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People are getting interviews at Ola Cabs through
People are getting interviews through
(based on 75 Ola Cabs interviews)
Job Portal
Referral
Campus Placement
Walkin
Company Website
Recruitment Consultant
39%
20%
12%
8%
7%
1%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Ola Cabs are saying
Rating based on 4 Service Engineer
reviews
Anonymous · IT Security
in New Delhi
Likes
Atmosphere
Dislikes
Notice period be so lengthy
Read 4 reviewsService Engineer salary at Ola Cabs
reported by
9
employees
₹3.2
L/yr - ₹5.2
L/yr
14%
less
than the average Service Engineer Salary in India
View more details
What Ola Cabs employees are saying about work life
based on 1.9k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Ola Cabs Benefits
View more benefits
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